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Customer reference

MPIQC

MPIQC es un proveedor canadiense de servicios de fabricación electrónica (EMS) con sede en Ontario y más de 20 años de experiencia. Certificada con las normas ISO 9001, 13485 y AS9100D, la empresa presta servicios a sectores críticos como el aeroespacial, la defensa, el médico y el industrial. MPIQC ofrece servicios integrales, que incluyen prototipado, ensamblaje SMT/THT, integración de sistemas, pruebas automatizadas, mantenimiento, reparación y revisión (MRO) y gestión de la cadena de suministro. Con un fuerte enfoque en la calidad y equipos de vanguardia, MPIQC es un socio de confianza incluso para los proyectos de fabricación electrónica más exigentes.

Location

Cornwall, Ontario (CA), Canada

Implemented by

Case on Odoo

The context

Electronics manufacturer seeking integrated and automated operations

MPIQC is an electronics manufacturing services provider based in Ontario, delivering high-reliability EMS solutions for aerospace, defense, medical, and industrial customers.

Before the project, MPIQC relied on a mix of disconnected tools and manual processes to run its operations, from production and inventory to customer management and finance. This fragmented setup made it difficult to maintain real-time visibility across the business, increased the risk of errors, and slowed decision-making in a context where quality, compliance, and on-time delivery are critical.

MPIQC needed to secure reliable lead times, optimize inventory levels, maintain strict quality and certification requirements, and gain consolidated visibility on financial and operational performance to support its growth and demanding customer base.

Their needs

A single, integrated ERP to automate and control EMS operations

MPIQC wanted to address the need for automation, optimized inventory control, enhanced data analysis, improved customer relations, and accurate financial management through Odoo ERP.

  • Automate and streamline end-to-end processes from sales to manufacturing and delivery.
  • Gain optimized inventory control to reduce discrepancies and support reliable order fulfillment.
  • Improve customer relationship management with a unified view of interactions, orders, and service.
  • Secure accurate, consolidated financial data and reporting for better-informed decisions.

The proposed solution

An in-depth Odoo analysis to prepare a successful ERP deployment

Captivea began the project by performing a complete analysis of MPIQC’s Odoo environment, focusing on business discovery workshops by theme, documenting processes and requirements, and validating feasibility, budget, implementation approach, and timeline. This structured analysis provided MPIQC with reassurance that Odoo ERP could support its EMS operations and certifications while clarifying the roadmap for a future full deployment.

El primer paso de este proyecto consiste en realizar un análisis completo del entorno Odoo del cliente.

Objetivos de análisis

  • Para tener la certeza de la viabilidad
  • Demostramos que comprendíamos su negocio.
  • Para confirmar un presupuesto
  • Para saber y confirmar cómo lo haremos
  • Conocer la línea de tiempo

Procesos de análisis

  1. descubrimiento de negocios
  2. Talleres por tema / grupo de personas / áreas de especialización
  3. Crea los documentos de entrega.
  4. Preséntalo
  5. Gestionar la retroalimentación

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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