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Customer reference

MPIQC

MPIQC is a Canadian electronics manufacturing services (EMS) provider based in Ontario, with over 20 years of expertise. ISO 9001, 13485, and AS9100D certified, the company serves critical sectors such as aerospace, defense, medical, and industrial. MPIQC offers end-to-end services, including prototyping, SMT/THT assembly, system integration, automated testing, MRO, and supply chain management. With a strong focus on quality and advanced equipment, MPIQC is a trusted partner for even the most demanding electronic manufacturing projects.

Location

Cornwall, Ontario (CA), Canada

Implemented by

Case on Odoo

The context

Electronics manufacturer seeking integrated and automated operations

MPIQC is an electronics manufacturing services provider based in Ontario, delivering high-reliability EMS solutions for aerospace, defense, medical, and industrial customers.

Before the project, MPIQC relied on a mix of disconnected tools and manual processes to run its operations, from production and inventory to customer management and finance. This fragmented setup made it difficult to maintain real-time visibility across the business, increased the risk of errors, and slowed decision-making in a context where quality, compliance, and on-time delivery are critical.

MPIQC needed to secure reliable lead times, optimize inventory levels, maintain strict quality and certification requirements, and gain consolidated visibility on financial and operational performance to support its growth and demanding customer base.

Their needs

A single, integrated ERP to automate and control EMS operations

MPIQC wanted to address the need for automation, optimized inventory control, enhanced data analysis, improved customer relations, and accurate financial management through Odoo ERP.

  • Automate and streamline end-to-end processes from sales to manufacturing and delivery.
  • Gain optimized inventory control to reduce discrepancies and support reliable order fulfillment.
  • Improve customer relationship management with a unified view of interactions, orders, and service.
  • Secure accurate, consolidated financial data and reporting for better-informed decisions.

The proposed solution

An in-depth Odoo analysis to prepare a successful ERP deployment

Captivea began the project by performing a complete analysis of MPIQC’s Odoo environment, focusing on business discovery workshops by theme, documenting processes and requirements, and validating feasibility, budget, implementation approach, and timeline. This structured analysis provided MPIQC with reassurance that Odoo ERP could support its EMS operations and certifications while clarifying the roadmap for a future full deployment.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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