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Customer reference

MPIQC

MPIQC est un fabricant canadien de cartes électroniques (EMS) basé en Ontario, avec plus de 20 ans d’expertise. Certifiée ISO 9001, 13485 et AS9100D, l’entreprise intervient dans des secteurs critiques comme l’aérospatial, la défense, le médical ou l’industriel. Elle propose des services complets : prototypage, assemblage SMT/THT, intégration système, tests automatisés, MRO et gestion des approvisionnements. Grâce à son approche qualité et à ses équipements de pointe, MPIQC se positionne comme un partenaire de confiance pour les projets électroniques les plus exigeants.

Location

Cornwall, Ontario (CA), Canada

Implemented by

Case on Odoo

The context

Electronics manufacturer seeking integrated and automated operations

MPIQC is an electronics manufacturing services provider based in Ontario, delivering high-reliability EMS solutions for aerospace, defense, medical, and industrial customers.

Before the project, MPIQC relied on a mix of disconnected tools and manual processes to run its operations, from production and inventory to customer management and finance. This fragmented setup made it difficult to maintain real-time visibility across the business, increased the risk of errors, and slowed decision-making in a context where quality, compliance, and on-time delivery are critical.

MPIQC needed to secure reliable lead times, optimize inventory levels, maintain strict quality and certification requirements, and gain consolidated visibility on financial and operational performance to support its growth and demanding customer base.

Their needs

A single, integrated ERP to automate and control EMS operations

MPIQC wanted to address the need for automation, optimized inventory control, enhanced data analysis, improved customer relations, and accurate financial management through Odoo ERP.

  • Automate and streamline end-to-end processes from sales to manufacturing and delivery.
  • Gain optimized inventory control to reduce discrepancies and support reliable order fulfillment.
  • Improve customer relationship management with a unified view of interactions, orders, and service.
  • Secure accurate, consolidated financial data and reporting for better-informed decisions.

The proposed solution

An in-depth Odoo analysis to prepare a successful ERP deployment

Captivea began the project by performing a complete analysis of MPIQC’s Odoo environment, focusing on business discovery workshops by theme, documenting processes and requirements, and validating feasibility, budget, implementation approach, and timeline. This structured analysis provided MPIQC with reassurance that Odoo ERP could support its EMS operations and certifications while clarifying the roadmap for a future full deployment.

La première étape de ce projet consiste à effectuer une analyse complète de l'environnement Odoo du client.

Objectifs d'analyse

  • Être rassuré sur la faisabilité
  • Montrer que nous comprenons leur activité
  • Confirmer un budget
  • Savoir et confirmer comment nous allons procéder
  • Connaître le planning prévisionnel

Processus d'analyse

  1. Découverte de l'entreprise
  2. Ateliers par thème / groupe de personnes / domaines
  3. Créer les documents relatifs aux livrables
  4. Présenter le rapport d'analyse
  5. Prendre en considération les feedbacks

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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