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Customer reference

LVIP DISTRIBUTION

More than 20 years of experience in production of plant extracts and natural flavors, and global sales and logistics experience have allowed our company to accumulate an unique expertise to always find the best products and solutions to our customers Worldwide. Seeing the amazing potential of e-cigarette industry and our ability to offer high quality products in this field, a decision was made in 2017 to start production of e-liquids and other vaping products.

Industry

Wholesale/Retail

Location

VERSAILLES, France

Implemented by

Case on Odoo

The context

Securing and optimizing an existing Odoo ERP for a fast-growing flavor and e‑liquid business

LVIP DISTRIBUTION is a Wholesale/Retail company based in VERSAILLES, France, specializing in plant extracts, natural flavors, and the production and distribution of e-liquids and vaping products worldwide.

Before the project with Captivea, LVIP DISTRIBUTION was already using Odoo but without a structured approach to managing and evolving the system. Business workflows relied on a mix of Odoo features and manual workarounds, which made it harder to fully exploit the ERP's capabilities and to ensure that processes would scale with the company's international growth.

The stakes for LVIP DISTRIBUTION were to secure reliable, efficient operations from production to worldwide delivery, to support continued international expansion, and to make sure their Odoo environment could follow their ambitions without creating complexity or bottlenecks.

Their needs

Clarifying expectations and aligning Odoo with LVIP DISTRIBUTION's growth strategy

To improve operational efficiency and simplify business workflows, the client collaborated with Captivea to manage their Odoo environment, maximizing the software's capabilities.

  • Be reassured on the feasibility of their Odoo evolution and optimization project.
  • Ensure that Captivea had a deep understanding of their business, from flavor production to international distribution.
  • Confirm a realistic budget and timeline for the next phases of their Odoo ERP project.
  • Define clearly how the project would be carried out and how Odoo would support their future growth.

The proposed solution

A complete analysis of the existing Odoo environment as a foundation for optimization

Captivea started the collaboration with a thorough analysis of LVIP DISTRIBUTION's Odoo environment, focusing on securing quick, concrete gains in efficiency. Through business discovery, themed workshops by groups and domains, the creation and presentation of detailed deliverable documents, and structured feedback handling, Captivea built a clear roadmap to optimize the use of CRM, Sales, Live Chat, Social Marketing, Email Marketing, Accounting, and Inventory within a single, coherent Odoo ERP.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Website

Inventory & Manufacturing

Finance

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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