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Customer reference

LVIP DISTRIBUTION

With more than 20 years of experience in producing plant extracts and natural flavours, along with global sales and logistics expertise, our company has built up unique know‑how to consistently find the best products and solutions for our customers worldwide. Recognizing the incredible potential of the e‑cigarette industry and our ability to offer high‑quality products in this field, we decided in 2017 to begin producing e‑liquids and other vaping products.

Industry

Wholesale/Retail

Location

VERSAILLES, France

Implemented by

Case on Odoo

The context

Securing and optimizing an existing Odoo ERP for a fast‑growing flavour and e‑liquid business

LVIP DISTRIBUTION is a wholesale and retail company based in VERSAILLES, France, specializing in plant extracts, natural flavours, and the production and distribution of e‑liquids and vaping products worldwide.

Before the project with Captivea, LVIP DISTRIBUTION was already using Odoo, but without a structured approach to managing and evolving the system. Business workflows relied on a mix of Odoo features and manual workarounds, which made it harder to fully leverage the ERP's capabilities and to ensure that processes would scale with the company's international growth.

The stakes for LVIP DISTRIBUTION were to secure reliable, efficient operations from production to worldwide delivery, to support continued international expansion, and to make sure their Odoo environment could keep pace with their ambitions without creating complexity or bottlenecks.

Their needs

Clarifying expectations and aligning Odoo with LVIP DISTRIBUTION's growth strategy

To improve operational efficiency and simplify business workflows, the client collaborated with Captivea to manage their Odoo environment, maximizing the software's capabilities.

  • Gain reassurance about the feasibility of their Odoo evolution and optimization project.
  • Ensure that Captivea had a deep understanding of their business, from flavour production to international distribution.
  • Confirm a realistic budget and timeline for the next phases of their Odoo ERP project.
  • Clearly define how the project would be carried out and how Odoo would support their future growth.

The proposed solution

A complete analysis of the existing Odoo environment as a foundation for optimization

Captivea launched the collaboration with a thorough analysis of LVIP DISTRIBUTION's Odoo environment, focusing on securing quick, concrete gains in efficiency. Through business discovery, themed workshops by groups and domains, the creation and presentation of detailed deliverable documents, and structured feedback management, Captivea built a clear roadmap to optimize the use of CRM, Sales, Live Chat, Social Marketing, Email Marketing, Accounting, and Inventory within a single, coherent Odoo ERP.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Websites

Inventory & Manufacturing

Finance

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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