Ringover reinvents your business communication for today!
Captivea, in partnership with Ringover, offers advanced integration of their solutions with renowned ERPs such as Odoo. This collaboration enables companies to streamline their communication and management processes, providing a comprehensive and efficient solution to enhance productivity. Ringover’s solutions can integrate with different types of ERPs, ensuring the flexibility and adaptability needed to meet the diverse needs of businesses.
Who is ringover?
Ringover stands out as an ISV (Independent Software Vendor) partner specializing in business communications and cloud telephony. Leveraging its recognized expertise, Ringover offers solutions that facilitate efficient management of both internal and external communications for companies.
With advanced technology and a user-friendly interface, Ringover enables seamless integration into professional environments, providing features tailored to the needs of each organization.
As a leader in its field, Ringover ensures smooth and reliable communication, supported by advanced tools such as IP telephony (VoIP) and virtual contact center solutions. These technologies help businesses boost productivity while enhancing the customer experience through seamless and professional interactions.
Discover ringover's solutions
Advanced call and SMS management
Ringover offers advanced solutions for managing phone communications and SMS, enabling you to track, analyze, and enhance interactions with your clients and partners.
Automated call distribution based on customized settings
Calls are automatically routed to the appropriate teams according to defined rules such as the time of day, the dialed number, or other criteria specific to your business
Intelligent call routing
Calls are directed to the most qualified employees based on available information and configured settings.
Customizable distribution groups
Create groups for optimized management of incoming calls, tailored to the needs and expectations of your organization.
These features ensure efficient call distribution, enabling better responsiveness and proactive management of phone and SMS communications
Adaptation to diverse business needs
Ringover’s products are designed to meet the diverse demands of modern businesses. They offer flexible and customizable solutions to address the specific needs of each organization.
Enhance your communication with AI
Ringover’s use of artificial intelligence enhances communication processes, particularly in call management and the personalization of customer interactions. This AI-driven approach optimizes operations and boosts customer satisfaction.
International call center
Ringover’s solutions include advanced capabilities for call centers, facilitating the management of communications on an international scale. These tools enable efficient handling of incoming and outgoing calls, thereby improving operational efficiency.
Internal and external exchanges
Ringover offers solutions that enhance communication within the company as well as with clients. These tools promote effective collaboration and seamless interaction, which are essential for a high-performing business.
Multichannel communication
Ringover integrates multiple communication channels, including voice, SMS, and chat, allowing businesses to meet diverse needs while centralizing the management of interactions.
CRM integration for improved customer management
Integrating Ringover solutions with CRM systems enables enriched and simplified customer management. By centralizing essential information, this integration significantly improves the quality of customer service. Client data is seamlessly synchronized between the two platforms, providing a comprehensive and up-to-date view for each interaction.
This synchronization enhances team responsiveness by providing quick access to call histories and client details, thereby optimizing customer follow-up and relationship management processes.
Explore Ringover’s key features
Ringover offers a wide range of advanced features to enhance business communication:
Call monitoring
call monitoring tools provide detailed views of recordings by agent or department, offering precise tracking of communications and better performance management.
Integrated messaging tools
the Ringover platform includes messaging tools that allow sending and receiving SMS and voicemail messages, facilitating fast and effective communication with clients and colleagues.
Comprehensive call management
Ringover provides full call management, including the ability to handle calls across multiple devices, perform call transfers, view call history, and receive real-time notifications, ensuring continuity and smoothness in communications.
Mobility and privacy
Ringover’s mobility and privacy features, such as in-call device switching, scheduled call handling, and simultaneous ringing on multiple devices, provide maximum flexibility and secure communications.
Collaborative work
Ringover facilitates teamwork through features such as shared phone directories and conference call organization, enabling effective collaboration and improved team coordination.
Direct AI transcription
Ringover also offers direct AI transcription, enhancing the management of calls and international communications. This advanced feature is especially useful for call centers and global communications, boosting operational efficiency and improving customer service quality.
benefits of integrating ringover with your erp
Centralization of multichannel communications
Ringover simplifies and centralizes the management of interactions with clients and prospects by consolidating and unifying communications across multiple channels, creating ideal conditions for effective and consistent coordination of exchanges within the company.
By consolidating voice, SMS, and chat communications into a single platform, Ringover provides comprehensive and unified visibility, enabling teams to manage client interactions effectively and respond consistently to needs and requests across all channels.
Ease of installation, use and integration with your business tools
With Ringover, simplicity is at the core of its approach. Thanks to an easy installation process and an intuitive interface, Ringover greatly simplifies integration with the business systems and tools already in place within your company.
This ease of use allows your organization to quickly and efficiently adopt the Ringover solution, ensuring a smooth transition to enhanced communication management and strengthened collaboration across teams.
Boosting productivity and team supervision
By strengthening internal collaboration through advanced communication tools and streamlining team coordination, Ringover plays a crucial role in enhancing overall business productivity. The platform also enables proactive supervision of performance and activities, ensuring efficient and optimized management of daily operations.
These features help maintain a dynamic and responsive work environment, fostering long-term organizational growth and efficiency.
connect ringover with your erp through captivea
By choosing to connect Ringover to your Odoo ERP system with Captivea’s support, you ensure a smooth and efficient integration. This collaboration enables you to centralize and manage your customer interactions across various communication channels, while optimizing your operational processes to increase productivity and improve customer satisfaction.
For more information on the solutions offered by Ringover and their seamless integration with your ERP, you can consult the experts at Captivea.
Which ERPs can Captivea integrate with ringover?
ODOO ERP
Odoo is an open-source Enterprise Resource Planning (ERP) software that offers a comprehensive suite of business applications. These applications cover a wide range of business needs, including accounting, inventory management, sales, manufacturing, human resources, and more.
Odoo GOLD PARTNER |
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Worldwide ERP solution |
Based Cloud ERP Solution or On Premise ERP Solution |
Prices per users |
Adapted for small businesses and mid-market businesses |
+40 000 apps availables on Odoo Marketplace |
| Discover Odoo ERP |