Mixvoip & Captivea: A united digital force
Streamline all your communications with Voxbi, Mixvoip’s cloud telephony platform fully integrated with Odoo, right alongside your IT services and connectivity. With Mixvoip, simplify your daily operations, boost efficiency and increase productivity. In partnership with Captivea, Mixvoip supports your digital transformation with flexible solutions designed for both small businesses and large organizations, whether on-site or remote.
Who is Mixvoip?
With over 16 years of cloud expertise, Mixvoip helps businesses drive their digital transformation through tailored solutions in telephony, internet and IT services. Trusted by more than 4,500 companies across 23 countries, including 30% of municipalities and 45% of nursing homes in Luxembourg, Mixvoip stands out as a reliable partner, combining performance, security and a customer-first approach.
Backed by a team of 80 experts, Mixvoip manages over 3,000 active internet lines and delivers scalable solutions tailored to both local and international organizations. Thanks to a multi-backbone infrastructure and strong partnerships, Mixvoip ensures high-speed, reliable and secure connectivity.
Every project is supported with personalized guidance to meet each client’s unique challenges and goals.
What does Mixvoip offer ?
Mixvoip provides a comprehensive suite of services designed to boost productivity, streamline operations, and ensure business continuity, wherever you are. From telephony and internet to mobility and IT services, every solution is built to align with your business needs and challenges.
Ultra-reliable internet connectivity
Because downtime isn’t an option for businesses, Mixvoip relies on a multi-backbone architecture. In the event of an outage, traffic automatically switches to a secondary network. For maximum resilience, backup connections via 5G or satellite can be activated at any time.
Smart Cloud telephony – Voxbi
Manage your calls as easily as you manage your projects: simply and efficiently. Our cloud PBX system, Voxbi, centralizes all your communications through an intuitive interface integrated with your business tools, including Odoo. Make calls from your PC, use smart call routing and set up personalized voicemail. Whether on-site or remote, you’ll enjoy seamless communication.
Professional mobile solutions
Flexible plans, configurable eSIMs, and most importantly centralized fleet management (MDM) to keep full control of your mobile devices, no matter where your teams are.
Turnkey IT services
Free your teams from technical burdens. Mixvoip handles all or part of your IT needs:
- Proactive IT management
- Advanced cybersecurity
- Hardware & infrastructure
- Secure hosting in Tier IV data centers
Tailor-made solutions for stress-free, high-performing IT that’s always aligned with your business goals.
Key features of Mixvoip
At Mixvoip, every feature is designed to enhance performance, secure operations and simplify your day-to-day. Here’s why our clients trust us:
Always-on connectivity
Don’t let internet outages slow down your business. With our multi-network infrastructure, traffic automatically switches to a backup connection in the event of an issue. The result: uninterrupted service, even in critical situations.
Smart call routing
Boost efficiency with our intelligent call routing system: calls are automatically directed to the right person based on your business rules, time slots, availability, customer type, and more. Less waiting, higher satisfaction, and better workload distribution.
Built-in network-level cybersecurity
Security starts at the core of the network. Mixvoip blocks DDoS attacks directly at the infrastructure level, long before they can reach your systems. Your data stays protected, and your services remain fully operational.
360° IT protection
Firewalls, VPNs, automated backups…Mixvoip provides a full range of tools to protect your equipment and data from loss, intrusion or human error.
Seamless communication, even remotely
Are your teams mobile or hybrid? No problem. Our cloud and mobile solutions ensure uninterrupted telephony, with automatic call forwarding from landlines to smartphones, no hidden fees.
24/7 support, always by your side
Facing an urgent issue or a critical outage? Our technical teams are available 24/7, with clear SLAs and response times tailored to each priority level. You get reliable, fast, and structured support, whenever you need it.
Why integrate Mixvoip with your ERP ?
Integrating Mixvoip with your ERP is far more than a technical plug-in. It means connecting your operational core to a smart communication solution, creating a streamlined, unified and high-performing digital ecosystem.
Synchronized data, simplified management
Say goodbye to duplicate entries, manual input and lost information. With native integration, all your call, user and device data flows automatically into your ERP. The result: greater visibility, consistency and operational agility.
Faster response, better team coordination
Data is updated instantly within your ERP—no more switching between tools. Your teams have all the information they need at their fingertips to make quick, informed decisions. This smooth workflow translates directly into a better customer experience.
WHICH ERP SYSTEMS CAN CONNECT TO MIXVOIP ?
Mixvoip integrates seamlessly with the most agile ERP systems on the market, starting with Odoo. Thanks to its open infrastructure and flexible APIs, you can easily connect your telephony tools, IT services and security solutions to your centralized management system.
All your communications embedded in your ERP
Incoming calls, smart routing, mobile device management, IT ticket tracking : all become fully integrated components of your ERP. The result: simplified management, streamlined processes, and complete visibility over your operations.
A scalable platform designed to grow with you
By combining Odoo with Mixvoip, you build a complete, modular digital environment that's ready for the future. This integration lets you consolidate key tools into a single, coherent system for unified management of both your IT and telecom workflows.