Customer reference
Madagascar Classic Camping
Madagascar Classic Collection (MCC) is a company specializing in luxury travel and ground handling in Madagascar, founded in 2007 with the opening of Mandrare River Camp, the country's first high-end all-inclusive camp. Based in Antananarivo with 24/7 support, MCC combines the management of exceptional camps (fully solar-powered) with comprehensive ground handling services for tailor-made journeys (FIT) and small groups, relying on premium vehicles, experienced English-speaking guides, and carefully managed air and road logistics.
La empresa sitúa la preservación en el centro de su enfoque, colaborando estrechamente con las comunidades locales y con socios dedicados a la conservación, mientras ofrece a sus clientes un servicio todo incluido que absorbe los imprevistos (retrasos de vuelos, condiciones climáticas adversas) sin costes adicionales.
Industry
Location
Antananarivo, Madagascar
Implemented by
Case on Odoo
The context
Fast-growing luxury travel specialist seeking a reliable ERP backbone
Madagascar Classic Camping, part of Madagascar Classic Collection (MCC), designs and operates luxury, fully inclusive travel experiences and solar-powered camps across Madagascar, combining high-end hospitality with comprehensive ground handling services for tailor-made journeys and small groups.
Before the project, Madagascar Classic Camping did not have a fully integrated local ERP to support its luxury travel operations, which meant guest information, accounting reports, purchase orders, commissions, travel descriptions and costs were managed across multiple tools and processes, making full control and visibility more complex.
The stakes were to secure reliable, end-to-end control over guest information, costs and margins, streamline back-office operations and reporting, and ensure their high level of service and responsiveness could keep pace with business growth and operational complexity.
Their needs
A local ERP to centralize travel operations and financial control
To include a local ERP implementation covering guest information, accounting reports, purchase orders, commission management, travel descriptions, and cost management.
- Centralize and structure all guest information in a single local ERP.
- Produce reliable accounting reports directly from operational data.
- Manage purchase orders and commissions consistently across the business.
- Control travel descriptions and cost management in an integrated way.
The proposed solution
A complete analysis followed by an Odoo ERP tailored to travel operations
Captivea Madagascar began by carrying out a complete analysis of Madagascar Classic Camping's Odoo environment to understand their business, validate feasibility, confirm the budget, define the approach and timeline, then deployed Odoo ERP with Human Resources, Finance, Marketing, Sales, Services, Supply Chain and Productivity modules to centralize processes and provide reliable, real-time visibility.
El primer paso de este proyecto es realizar un análisis completo del entorno Odoo del cliente.
Objetivos de análisis
- Para estar tranquilo sobre la viabilidad
- Demostramos que comprendíamos su negocio.
- Para confirmar un presupuesto
- Para saber y confirmar cómo lo haremos
- Conocer la línea de tiempo
Procesos de análisis
- descubrimiento de negocios
- Talleres Por tema / grupo de personas / dominios
- Crear los documentos entregables
- Preséntalo
- Gestionar la retroalimentación
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Inventory & Manufacturing
Finanzas
Recursos humanos
Productividad
The results
Beneficios y retorno de la inversión
What the client gained, day after day, once the solution went live.
Ahorro de tiempo
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
aumento de la productividad
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Aumento de las ventas
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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