Customer reference
LABORATOIRES KISBY
With over 100 years of botanical expertise, Laboratoires KISBY harness the power of plants to develop innovative beauty and wellness products. Specializing in facial lotions and aromatherapy, they manage every stage of the creation process—from research and development to manufacturing and packaging—while adhering to organic and environmentally responsible principles.
Industry
Location
Wasquehal, France
Implemented by
Case on Odoo
The context
Migrating to Odoo V16 and stabilizing a growing ERP environment
LABORATOIRES KISBY is a French cosmetics manufacturer that draws on more than a century of botanical expertise to design and produce facial lotions and aromatherapy products from end to end, in line with organic and environmentally responsible principles.
Already running Odoo ERP since 2015, LABORATOIRES KISBY was facing pain points in its existing environment and needed to migrate to Odoo V16 while ensuring that day-to-day operations in manufacturing, inventory, purchasing, quality and finance would remain stable and efficient.
The stakes were to secure a reliable and scalable ERP foundation that would support continued growth, ensure smooth production and supply chain execution, and give the business real-time, trustworthy data for operational and financial decision-making.
Their needs
Clarifying the migration, the budget and the roadmap
A client since 2015, they turned to Captivea for their migration to Odoo V16 to identify pain points and stabilize their environment. They continue to trust us for the management and optimization of their Odoo system.
- Be reassured about the feasibility and impact of the Odoo V16 migration.
- Ensure their partner clearly understood their business, processes and constraints.
- Confirm a realistic budget and implementation approach for the upgrade.
- Obtain a clear, shared roadmap and timeline for the upcoming migration.
The proposed solution
A complete analysis of the existing Odoo environment and processes
Captivea began by performing a complete analysis of LABORATOIRES KISBY’s Odoo environment, combining business discovery with themed workshops by department and domain. This work led to detailed deliverable documents that described the current system, identified pain points and proposed improvements, which were then presented to the client, discussed and refined based on their feedback to secure a stable, optimized foundation for the Odoo V16 migration.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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