Customer reference
HANDY SOA / NORAYA
Handy Soa es una empresa malgache comprometida con el comercio responsable, fundada por la emprendedora Tatiana Ratrimosoa. Se centra en tres pilares: la valorización del saber hacer local, la distribución de productos naturales (a través de la marca Noraya Bio) y el desarrollo de soluciones digitales innovadoras, entre ellas la plataforma de movilidad SIGMA.
SIGMA tiene como objetivo estructurar y modernizar la movilidad en Madagascar, conectando a los profesionales del transporte y del turismo con los viajeros, al mismo tiempo que aprovecha las capacidades de transporte ya planificadas (vuelos, traslados, trayectos turísticos) en lugar de crear nuevas. Impulsada por un enfoque pragmático de ecomovilidad, actúa como palanca de transformación y estructuración del mercado, reforzando la autonomía de los actores locales y la eficiencia en la distribución de la oferta de transporte.
The context
Structuring the SIGMA mobility platform with a reliable digital backbone
HANDY SOA / NORAYA operates in Madagascar, developing the SIGMA mobility platform to connect transport and tourism professionals with travelers and to promote responsible, local commerce.
Before the project, the SIGMA team needed to rely on Odoo but lacked structured support and guidance, making it difficult to navigate the system efficiently, maintain reliable processes, and scale their mobility platform with confidence.
The stakes were to secure a robust, scalable Odoo foundation for SIGMA, ensure smooth daily operations, and give the team the autonomy and visibility they needed to modernize mobility in Madagascar while staying aligned with their responsible and eco-mobility ambitions.
Their needs
Clear Odoo guidance to support SIGMA’s growth
For support and assistance in using Odoo, ensuring they can effectively navigate and operate the software on an ongoing basis.
- Be reassured about the feasibility of their SIGMA vision with Odoo as a core system.
- Make sure their specific business model and eco-mobility approach were fully understood and reflected in the solution.
- Confirm a realistic budget and timeline for structuring and securing their Odoo environment.
- Clarify how the project would be carried out, with documented processes and follow-up, so the team could work with confidence.
The proposed solution
A complete analysis of the Odoo environment to secure usage and support
Captivea Madagascar began the project with a complete analysis of HANDY SOA / NORAYA’s Odoo environment, running business discovery workshops by theme and user group, documenting processes and deliverables, and validating feasibility, budget, and timeline. This structured approach laid the groundwork for effective support, smoother daily use of Odoo, and better collaboration around centralized, well-managed tickets and automated workflows.
El primer paso de este proyecto es realizar un análisis completo del entorno Odoo del cliente.
Objetivos de análisis
- Para estar tranquilo sobre la viabilidad
- Demostramos que comprendíamos su negocio.
- Para confirmar un presupuesto
- Para saber y confirmar cómo lo haremos
- Conocer la línea de tiempo
Procesos de análisis
- descubrimiento de negocios
- Talleres Por tema / grupo de personas / dominios
- Crear los documentos entregables
- Preséntalo
- Gestionar la retroalimentación
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Finanzas
Recursos humanos
The results
Beneficios y retorno de la inversión
What the client gained, day after day, once the solution went live.
Ahorro de tiempo
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
aumento de la productividad
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Aumento de las ventas
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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