Caribbean Supermarket SA

The context

From a partially implemented ERP to a reliable, upgraded Odoo backbone

Caribbean Supermarket SA is a leading supermarket and grocery retailer in Petion Ville, Haiti, serving customers with a wide selection of local and imported products and a strong focus on service quality.

Before this project, Caribbean Supermarket SA was already working with Odoo, but the implementation had only been partially completed. The existing setup covered several areas, from purchasing and inventory to accounting, yet it lacked the consistency, reliability, and structure needed for day-to-day operations. With the project stalled, the system no longer matched the company’s evolving needs and created uncertainty about how to move forward.

The stakes were to secure a robust and future-proof Odoo environment, avoid disruptions to core retail and purchasing operations, and gain a system that could reliably support inventory, purchasing, sales, and accounting processes as the business continued to grow.

Their needs

Regain control of a stalled Odoo project and secure a sustainable ERP

Caribbean Supermarket SA turned to Captivea to take over an already-started Odoo project, benefit from expert guidance across key modules, and complete an upgrade to Odoo ERP version 19 while ensuring continuity and reliability.

• Obtain expert support for the implementation and configuration of Odoo across purchasing, inventory, sales, and accounting.
• Take over and stabilise an Odoo project that had already been started but not successfully completed.
• Upgrade the existing environment to Odoo ERP version 19 without disrupting day-to-day operations.
• Ensure a consistent, reliable, and coherent system that the teams could trust for their core business processes.