Customer reference
e-cone
E-cone s.à r.l. est un bureau d'architecture et d'urbanisme situé à Mersch, Luxembourg. Fondé en 2012, le cabinet se distingue par une approche intégrée de l'urbanisme et de l'architecture. Leurs services couvrent les études de faisabilité, les projets urbains et la maîtrise d'œuvre d'espaces publics, avec une attention particulière à l'harmonisation des projets avec leur environnement naturel et bâti.
Industry
Location
MERSCH, Luxembourg
Implemented by
Case on Odoo
The context
Optimizing an existing Odoo ERP for an architecture and urban planning firm
E-cone s.à r.l. is an architecture and urban planning firm based in Mersch, Luxembourg, delivering feasibility studies, urban projects, and public space management with a strong focus on harmonizing projects with their natural and built environment.
Before this project, e-cone was already running Odoo ERP but needed deeper technical support: their teams were using the system daily while questioning its performance, the way new features were integrated, and how quickly technical issues could be resolved.
The stakes for e-cone were to secure a reliable, high-performing ERP that supported their day-to-day architectural and urban planning activities, ensured smooth adoption of new features, and provided reassurance that their Odoo investment, budget and timelines were fully under control.
Their needs
Reassurance and performance from an already deployed Odoo ERP
Ayant déjà déployé l'ERP Odoo, E-cone a sollicité l'expertise de Captivea pour traiter les aspects techniques, optimiser les performances du système, intégrer des fonctionnalités supplémentaires de manière fluide et résoudre efficacement tous les défis techniques.
- Be reassured on the feasibility and technical robustness of their Odoo environment.
- Ensure their Odoo integrator truly understood their architectural and urban planning business.
- Confirm a realistic budget and a clear, reliable timeline for the next phases.
- Know and validate how the work would be carried out, with structured deliverables and feedback handling.
The proposed solution
A complete analysis of the existing Odoo environment
Captivea began by performing a complete analysis of e-cone’s Odoo environment, combining business discovery and themed workshops by group of people and domains to understand their processes. From this, Captivea created structured deliverable documents, presented the findings, and handled feedback to confirm feasibility, budget, how the work would be done, and the expected timeline, laying the foundation for targeted optimizations and smoother feature integrations.
La première étape de ce projet consiste à effectuer une analyse complète de l'environnement Odoo du client.
Objectifs d'analyse
- Être rassuré sur la faisabilité
- Montrer que nous comprenons leur activité
- Confirmer un budget
- Savoir et confirmer comment nous allons procéder
- Connaître le planning prévisionnel
Processus d'analyse
- Découverte de l'entreprise
- Ateliers par thème / groupe de personnes / domaines
- Créer les documents relatifs aux livrables
- Présenter le rapport d'analyse
- Prendre en considération les feedbacks
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Site Web
Inventory & Manufacturing
Finance
Ressources Humaines
Marketing
Productivité
Technical
The results
AVANTAGES ET RETOURS SUR INVESTISSEMENTS
What the client gained, day after day, once the solution went live.
Gain de temps
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Gain de productivité
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Augmentation des ventes
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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