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Customer reference

Quincaillerie Razafimalala

Electricity Store by Q. Razafimalala es una empresa familiar con sede en Antananarivo, especializada en la venta de artículos de ferretería y material eléctrico en Madagascar. Originalmente centrada en la actividad de ferretería, la empresa ha ampliado progresivamente su oferta para responder a la creciente demanda de equipos eléctricos, atendiendo tanto a particulares como a profesionales de la construcción y la electricidad. Ofrece una amplia gama de soluciones dedicadas a la construcción, la renovación y el mantenimiento, desde accesorios de ferretería hasta instalaciones eléctricas, además de servicios de asesoramiento, diseño, instalación y reparación. Para estructurar y gestionar sus actividades comerciales, Quincaillerie RAZAFIMALALA se apoya en Odoo para la gestión de ventas, compras e inventario.

Industry

Mayorista/minorista - - Material eléctrico

Location

Madagascar

Implemented by

The context

A growing electrical retailer needing structured, integrated management

Electricity Store by Q. Razafimalala is a family-owned hardware and electrical equipment retailer in Antananarivo, Madagascar, serving both private customers and building and electrical professionals with products and services for construction, renovation and maintenance.

Before this project, Quincaillerie Razafimalala was running its operations with processes that were only partially structured in Odoo. Sales and purchasing were managed alongside inventory, but workflows were not fully harmonized with accounting, which led to manual handling of key information and limited consolidated visibility over activity and performance.

The stakes were to secure reliable and consistent data across sales, purchasing, inventory and accounting, reduce manual processing and errors, and give the business real-time visibility to support daily operational decisions and long-term growth.

Their needs

Aligning sales, purchasing, inventory and accounting in Odoo

The client wanted a complete implementation covering sales, purchasing, inventory and accounting, with processes aligned in a single Odoo environment that reflected how the business actually operates.

  • Structure sales, purchasing, inventory and accounting processes in one integrated system.
  • Limit manual re-entry between operational teams and accounting by relying on shared Odoo flows.
  • Improve the reliability of stock, order and financial information to support day-to-day decisions.
  • Gain consolidated visibility over activity and costs to confirm budgets and plan future investments.

The proposed solution

A structured Odoo environment, built on a detailed functional analysis

Captivea Madagascar began with a complete analysis of the existing Odoo environment through business discovery and themed workshops. Based on this, they produced detailed deliverable documents, presented and refined with the client, then implemented and configured the Inventory, Purchase, Accounting and Sales applications in Odoo ERP to automate transactions, secure data flows and provide clear, real-time visibility on operations.

El primer paso de este proyecto es realizar un análisis completo del entorno Odoo del cliente.

Objetivos de análisis

  • Para estar tranquilo sobre la viabilidad
  • Demostramos que comprendíamos su negocio.
  • Para confirmar un presupuesto
  • Para saber y confirmar cómo lo haremos
  • Conocer la línea de tiempo

Procesos de análisis

  1. descubrimiento de negocios
  2. Talleres Por tema / grupo de personas / dominios
  3. Crear los documentos entregables
  4. Preséntalo
  5. Gestionar la retroalimentación

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Finanzas

The results

Beneficios y retorno de la inversión

What the client gained, day after day, once the solution went live.

Ahorro de tiempo

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

aumento de la productividad

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Aumento de las ventas

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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