Overloaded cart: when the customer experience breaks down (and how to fix it)
When prospects place an order, their items are gathered in a cart—that virtual shopping bag that gives them a clear overview before checkout. It’s practical and efficient... if the cart stays light! But once it starts filling up—twenty items might still be manageable—things get tricky. The cart quickly turns into a maze, making it hard for customers to find what they’re looking for.
Picture your buyers: do they want to adjust a quantity or remove an item? Suddenly they’re stuck scrolling through a long list, hunting for the right product. That means wasted time—and a higher chance they’ll abandon their cart altogether. Not exactly great for business!
These challenges are even more pronounced in B2B environments, where carts don’t just contain a handful of items—they often include entire batches, multiple product references, and large quantities. In this context, professional buyers have clear expectations: they want to manage their cart quickly, without wasting time searching for a product in the middle of a long list. Without an efficient tool to support them, what should be a simple step turns into a source of frustration and delays. The result? A buying experience that loses its edge—and a direct impact on customer satisfaction and your conversion rate.
This cumbersome navigation leads to several issues:
- Significant time loss, especially for busy customers or those who place orders regularly
- Frustration that can result in mistakes or forgotten items in the order
- A higher risk of cart abandonment due to the lack of efficiency in managing selected products
The solution: the “Cart Searchbar” app by Captivea
Cart Searchbar: the game-changing app
To solve this challenge, Captivea developed Cart Searchbar, a module designed to simplify cart management within Odoo eCommerce. This seemingly small addition addresses a real need: helping your customers easily navigate a full cart, without hassle or wasted time.
By adding a search bar directly within the cart, Cart Searchbar transforms the shopping experience—making navigation clearer and more enjoyable, even when orders get large. It’s a solution designed to streamline the customer journey and support your users smoothly through to order confirmation.
By choosing Cart Searchbar, you make cart management easier for your customers and provide a smoother shopping journey all the way to checkout. Cart Searchbar is now available on the Odoo Apps Store! You can access it in just a few clicks and explore its technical details.
How does it work?
As soon as your customers open their cart, a search bar appears in the interface. They simply enter a keyword, product name, or reference number—and the list of items in the cart instantly updates to show only the matching products.
Everything happens right within the cart—no redirects, no page reloads, no waiting time. The search is dynamic, with results displayed instantly. With Cart Searchbar, your customers stay in control of their cart, even when it’s full. They can quickly adjust quantities, remove items, or simply review their order contents in a snap.
Tangible benefits of Cart Searchbar for your store
Discover the immediate advantages
Installing Cart Searchbar is like adding a smart shortcut to your customers’ shopping journey. Where a crowded cart used to become a headache, everything now feels simple and intuitive. Your buyers can quickly find their products, adjust quantities, remove items… and continue their order without losing focus or patience.
This small module has a much bigger impact than it seems: it removes the friction points that, when piling up along the buying journey, can ultimately block a sale. You reduce the risk of cart abandonment, keep the cart under better control, and make the checkout process smoother.
And that’s not all: by adding this kind of feature to your store, you send a strong message to your customers. It shows you run an e-commerce site that cares about their experience down to the smallest detail and is committed to making their lives easier. It’s a real advantage to boost satisfaction, encourage repeat business, and enhance your brand’s reputation over time.
When to use Cart Searchbar
Cart Searchbar proves especially valuable as your carts grow. This is often the case for online stores where customers select many items—think office supplies, school materials, or computer accessories sites—where a cart can quickly exceed twenty different products.
It’s also highly relevant for B2B e-commerce sites, where order volumes are often much larger. A professional buyer in industries like manufacturing, distribution, or catering puts together full batches, managing dozens—or even hundreds—of products. Being able to quickly find an item then makes all the difference, saving time and preventing errors.
Finally, Cart Searchbar is perfect for businesses with regular or professional customers. These buyers are used to handling large orders and looking for specific items, so they truly benefit from this module. A loyal customer who orders every month will appreciate being able to quickly review or adjust their cart in seconds—without having to scroll through everything manually.
With Cart Searchbar, you give your Odoo store a real boost—making the shopping experience smoother, faster, and more enjoyable, even with fully loaded carts. This small yet powerful module adds extra convenience for your customers: they stay in control of their cart effortlessly, which helps reduce abandonment, minimize errors, and increase overall satisfaction.
It’s a straightforward, practical solution that addresses a frequently overlooked need—one that can make all the difference in how your site is perceived and in your business results.
Want to provide a smooth, hassle-free shopping experience on Odoo? Join our training and learn how to get the most out of your eCommerce store.