At this point there's no avoiding it, digital transformation is a key term that is everywhere you go. It is the direction the professional world has been heading and at no surprise. Depending on the current state of your business, there are many advantages that can come with undergoing a digital transformation. But beware digital transformation can be a tedious process and disruptive if not carried out correctly. In this blog we will discuss how one can get started on their digital transformation; including what parts of a company can be digitized as well as the software solutions that can be used to drive this transformation.

All the preliminary pieces are in place. Your company's CRM project is underway. You have ensured that you have the support of management, you've had some great pep talks with the various departments, and your team in the information systems department are ready to rock and roll. All you need is the integrator! But not just any integrator. This project will have a huge impact on your company so you want to make an informed choice and build a long-term partnership. In this blog we will offer you some advice on how to choose the best integrator.

When CRM software is integrated into a company it can bring some challenges. For example, as an IT Director, you are in charge of data quality in your company. So you have to make sure this new customer relationship management software doesn't disrupt your existing strategy and is filled with is quality data. But how do you achieve this? For starters you must review your processes existing data in the company, this is is an important step moving forward. for the entire list, read the rest of this blog post.

Based on the recent success of your e-commerce online store, you predict that your business is likely to grow exponentially. You had already made the winning choice to rely on one of the leading e-commerce platform technologies: Magento or Prestashop, but they can only go so far in terms of functionality. Now you need a solution to help take your business to the next level. Based on what you need, you decide to turn to ERP software, but you quickly recognize that there are several on the market! In this blog post, we will tell you the 5 things you need to keep in mind in order to choose the right ERP to support your business's continued growth.

We've previously discussed the power of good CRM indicators for tracking sales performance, but they can be used at a larger scale to help define your company's overall strategy and future strategic decisions. Of course, the indicators you choose will vary based on your company's profile. Beyond the 10 CRM indicators we provide in this blog post to help supervise your activity and build your business strategy, we encourage you to create your own indicators that will reflect your activity, your customers, your company. Consult with the various teams and departments of your company, and of course... Your CRM integrator!