By now, there’s no avoiding it: digital transformation is a buzzword you see everywhere. It’s the direction the professional world has been heading, and it’s no surprise why. Depending on the current state of your business, going through a digital transformation can bring many advantages. However, it can also be a tedious and even disruptive process if it isn’t carried out properly. In this blog, we’ll look at how you can get started on your digital transformation journey - including which parts of your company can be digitised, and the software solutions that can help drive this change.

All the preliminary pieces are in place. Your company's CRM project is underway. You’ve secured management’s support, you’ve had some great pep talks with the various departments, and your information systems team is ready to rock and roll. All you need now is the integrator. But not just any integrator. This project will have a huge impact on your company, so you want to make an informed choice and build a long-term partnership. In this blog, we share some advice on how to choose the best integrator.

When CRM software is implemented in a company, it can come with some challenges. For example, as an IT Director, you are responsible for data quality in your organisation. You need to ensure this new customer relationship management software doesn’t disrupt your existing strategy and is populated with high-quality data. But how do you achieve this? To begin with, you should review your existing processes and data across the company; this is an important step moving forward. For the full list, read the rest of this blog post.

Based on the recent success of your e-commerce online store, you predict that your business is likely to grow exponentially. You have already made the winning choice to rely on one of the leading e-commerce platform technologies: Magento or Prestashop, but they can only go so far in terms of functionality. Now you need a solution to help take your business to the next level. Based on what you need, you decide to turn to ERP software, but you quickly recognise that there are several on the market! In this blog post, we will share 5 things you need to keep in mind in order to choose the right ERP to support your business’s continued growth.

We've previously discussed the power of good CRM indicators for tracking sales performance, but they can be used at a larger scale to help define your company's overall strategy and future strategic decisions. Of course, the indicators you choose will vary based on your company's profile. Beyond the 10 CRM indicators we provide in this blog post to help supervise your activity and build your business strategy, we encourage you to create your own indicators that will reflect your activity, your customers, your company. Consult with the various teams and departments of your company, and of course... Your CRM integrator!