Customer reference
GMED SAS
GMED is an internationally recognized certification body specializing in the assessment and certification of medical devices and quality management systems. With over 30 years of experience, GMED supports manufacturers worldwide in bringing safe and compliant medical technologies to market. Backed by its parent company, LNE, GMED combines technical expertise, regulatory knowledge, and personalized support to guide clients through every step of the certification process — from CE marking and MDSAP audits to customized training programs. Dedicated to health, innovation, and excellence, GMED stands as a trusted partner for medical device manufacturers seeking quality and compliance.
The context
Centralizing data for medical device certification services
GMED SAS is an internationally recognized certification body that assesses and certifies medical devices and quality management systems for manufacturers around the world.
Before the Odoo ERP project, GMED relied on multiple disparate platforms to run its financial and operational activities, which fragmented data across departments, complicated day-to-day coordination and made it harder to obtain a consolidated view of projects, resources and performance.
The stakes for GMED were to secure reliable, centralized information for all teams, improve planning and resource allocation, and support strict regulatory and quality requirements while continuing to deliver high-value services to medical device manufacturers worldwide.
Their needs
A unified ERP to streamline financial and operational processes
GMED chose Captivea to implement Odoo ERP in order to centralize its data and optimize all its financial and operational processes, replacing multiple disparate platforms with a standard, scalable, and fully integrated solution.
- Centralize all key business data within a single, standard ERP platform.
- Replace multiple disparate tools with a scalable, fully integrated solution.
- Facilitate access to information for every department to support day-to-day operations.
- Improve planning and resource management with better visibility into projects and workloads.
The proposed solution
A tailored Odoo ERP foundation aligned with GMED SAS operations
Captivea began by conducting a complete analysis of GMED’s Odoo environment through business discovery and themed workshops, then configured and customized Odoo ERP to match GMED’s processes. The deployed solution connects Project, Timesheet, Service Management, Helpdesk, Planning, Accounting, Documents, Sign, CRM, Sales, Email Marketing, Marketing Automation, Discuss, Knowledge, Whatsapp, Dashboard, Purchase and Employees, enabling automated project tracking, quick time entry, real-time ticket monitoring, centralized communication, streamlined supplier order management and quick access to key performance indicators.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
Marketing
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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