L'Univers Informatique

Overview of the l'univers informatique Project

Business sector	IT/Communication - IT distribution and services
Installed solution	Odoo ERP
Number of employees	11 - 50 employees
Number of licenses	1
Year of integration	2025
ERP Integrator	CAPTIVEA France, Europe - Odoo Partner
Odoo Link	L'UNIVERS INFORMATIQUE THILLOIS

WHO IS l'univers informatique?

L’Univers Informatique has been supporting individuals, businesses, and gamers in the purchase, configuration, and repair of computer equipment since 1984. With multiple locations across the Grand Est region, the company focuses on proximity, personalized advice, and hands-on expertise.

A specialist in custom-built hardware and multi-brand repair services, L’Univers Informatique delivers reliable solutions tailored to each use case, relying on qualified technicians certified by Apple. Committed to a recognized quality approach, the company is a member of the Plus que Pro network and holds the QualiRépar label, both ensuring trust and customer satisfaction.

THEIR NEEDS

As part of its IT support services, L’Univers Informatique identified a need to optimize its system through advanced configuration and custom development on Odoo. To support its digital transformation and tailor the solution to its business processes, the company chose to collaborate with Captivea in order to benefit from expert, customized support.

THE PROPOSED SOLUTION

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

To be reassured on the faisability
Show that we understood their business
To confirm a budget
To know and confirm how we will do it
Know the timeline

Analysis processes

Business discovery
Workshops By theme / group of people / domains
Create the deliverables documents
Present it
Handle feedback

Odoo installed modules

Benefits & Returns on investment

Time saving

Instant financial reporting
Automation of quotes and invoices
Customize Odoo Screens
Centralization of employee information
Instant tracking of deliveries

Productivity gain

Improved transparency through quick and centralized access to expense history
Real-time tracking for optimized inventory management
Automated tracking of leave requests

Increase in sales

Proactive opportunity tracking to quickly identify high-potential leads and maximize conversions
Creation of automated tasks
Automation of price requests, optimizing negotiations with suppliers