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Odoo app · Odoo Appointments

Odoo Appointments — configured by Captivea

Odoo Appointments turns your website and communications into a self-service booking system, so that customers and colleagues can schedule meetings in a few clicks. It centralises availability, resources, and follow-ups, making it ideal for teams of consultants, sales reps, service technicians, trainers, and front-office staff who need reliable, high-volume scheduling.

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The app

Odoo Appointments

Odoo Appointments is a scheduling module that generates time slots from real staff availability and turns them into online booking pages. It is designed to manage appointments across people, rooms, and equipment while triggering confirmations and follow-ups in other Odoo apps like CRM, Project, and Helpdesk.

Discover more about Appointments on odoo.com

Key features

Concrete building blocks

Online self-service booking pages

Publish responsive booking pages that customers can access from your website, email campaigns, or direct links, so they can reserve available time slots without back-and-forth phone calls or emails.

Advanced availability and options rules

Control when and how people can book by defining working hours, advance notice, booking horizons, approval rules, and maximum bookings, all aligned with your team's real capacity.

Custom questions and appointment templates

Create appointment types with their own duration, buffer time, location, and custom questions, ensuring each booking collects the information your team needs to prepare and route requests correctly.

Automated confirmations and reminders

Send automatic confirmation emails and time-based reminders, including optional SMS, to reduce no-shows, keep calendars accurate, and free up time slots when customers reschedule or cancel.

Use cases

Concrete uses

Sales and pre-sales meetings

Offer online booking for demos, discovery calls, and account reviews, with each appointment automatically linked to opportunities and activities in Odoo CRM for complete pipeline visibility.

Service visits and interventions

Let customers book time slots for on-site interventions, maintenance visits, or branch appointments while Odoo checks technician, room, and equipment availability to avoid double bookings.

Interviews, coaching and training sessions

Schedule interviews, coaching sessions, and trainings with dedicated appointment types that manage durations, locations, and pre-session questions, so participants arrive prepared and aligned.

By business function

Solutions for every team

Explore how Captivea concretely improves your teams' day-to-day work, department by department.

Sales & CRM

Appointments, opportunities and follow-ups tracked together in your CRM pipeline.

Purchasing

Supplier meetings and purchasing reviews scheduled alongside RFQs and purchase orders.

Operations & Manufacturing

Production planning, maintenance and shop-floor meetings aligned with MRP and work orders.

Supply Chain

Warehouse slot bookings and stock checks managed on the same platform as inventory control.

Finance & Accounting

Financial reviews, audit sessions and closing meetings synchronized with accounting data.

Human Resources

Recruitment interviews, one-to-ones and appraisals organized with HR availability in mind.

Marketing

Campaigns and newsletters that turn clicks into booked meetings you can measure and optimize.

Helpdesk & After-Sales

Support appointments and on-site visits linked to tickets, SLAs and satisfaction metrics.

Start your transformation

Ready to streamline appointment scheduling with Odoo?

Our consultants configure Odoo Appointments around your real workflows so every booking, resource and follow-up is under control from day one.

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By sector

Organized around your industry

Teams organized by client industry. Each sector covers ERP, Web, AI and BI.

Services & Tertiary

Professional and consulting services that rely on structured client meetings and advisory sessions.

Industry / Manufacturing

Manufacturing and field service operations that need reliable planning for on-site interventions.

Distribution & Logistics

Wholesale and distribution businesses coordinating visits, pickups and logistics appointments.

Retail & Point of Sale

Retail and eCommerce companies offering in-store services, fittings and personalised sessions.

References

Companies that trust Captivea

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FAQ

Frequently asked questions

Odoo Appointments is a scheduling module that lets customers and colleagues book meetings online based on real availability, while automatically creating records and activities across your Odoo apps.

Odoo Appointments is part of the paid Odoo Enterprise offering, and Captivea helps you select the right license mix so scheduling, CRM and other apps are activated as per your needs.

You can run Odoo Appointments on Odoo Online, Odoo.sh or On-Premise, using the same hosting options as the rest of your Odoo environment so scheduling is integrated with your existing stack.

A Gold Partner like Captivea brings proven implementation experience, best practices for scheduling rules and integrations, and complete support so your Odoo Appointments project goes live smoothly and is adopted by every team.

Resources

Latest articles & guides

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Let's talk

Ready to transform your business operations?

Tell us about your scheduling challenges and we will show you how Odoo Appointments, configured by Captivea, can simplify bookings for your customers and teams.