Odoo app · Odoo Repair
Odoo Repair — configured by Captivea
The Odoo Repair app centralises every repair order, from receiving damaged products to tracking spare parts, coordinating technicians and issuing the final invoice. Typical use cases range from internal equipment repairs and customer warranty claims to refurbishment operations and returns handled via Helpdesk tickets.
The app
Odoo Repair app
The Odoo Repair app manages the full repair lifecycle for products and equipment, from the initial request through work orders, parts tracking and automated invoicing, all connected to inventory, sales, maintenance and accounting.
Key features
Concrete building blocks
Central repair workspace
Manage every repair order from a single screen, linked to customers, equipment, sales orders and deliveries so your teams always work with consistent information.
Technician work orders
Structure repair work into clear work orders with assigned technicians, scheduled dates and real‑time status updates, so coordinators can balance workload and reduce downtime.
Parts tracking and costing
Track every spare part used on each repair order, with automatic stock moves and cost allocation, so you control margins and avoid stock discrepancies.
Automated invoicing and warranty rules
Generate quotations and invoices from repair orders in a few clicks, applying warranty rules automatically to decide what is billed to the customer or kept internal.
Use cases
Concrete uses
Internal equipment repairs
Manage breakdowns on production machines, IT hardware and tools on the same platform as preventive maintenance, ensuring fast responses and complete equipment history.
Customer returns and warranty claims
Handle product returns and warranty claims consistently, linking each repair to the original sale, delivery, warranty status and replacement decisions.
Helpdesk to repair workflows
Convert Helpdesk tickets into repair orders so support agents, technicians and logistics teams follow the same case without retyping information.
By business function
Solutions for every team
Explore how Captivea concretely improves your teams' day-to-day work, department by department.
Sales & CRM
CRM, repair tickets and follow‑ups connected to your sales pipeline.
Purchasing
Purchasing for spare parts, suppliers and repair‑related purchase orders in one place.
Operations & Manufacturing
Manufacturing, work orders and repair operations aligned on shared equipment records.
Supply Chain
Inventory, stock movements and full traceability for spare parts and returned products.
Finance & Accounting
Accounting, repair margins and service contract profitability under control.
Human Resources
HR tools to manage technician skills, availability, time tracking and approvals.
Marketing
Marketing campaigns to promote service contracts and maintenance offers with measurable impact.
Helpdesk & After-Sales
Helpdesk tickets, SLAs and repair statuses visible to customer service in real time.
Start your transformation
Planning a repair and maintenance transformation project?
Our consultants help you redesign repair workflows, configure Odoo Repair and related apps, and guide your teams from the first workshop to a stable go‑live.
By sector
Organized around your industry
Teams organized by client industry. Each sector covers ERP, Web, AI and BI.
Services & Tertiary
End‑to‑end business management for service providers focused on maintenance and repairs.
Industry / Manufacturing
Production, quality, maintenance and repairs unified for manufacturers.
Distribution & Logistics
Stock, returns and refurbishment processes streamlined for distributors and wholesalers.
Retail & Point of Sale
Unified in‑store and online returns, exchanges and repairs for retailers.
The Odoo apps relevant to you
The complete Odoo suite
All Odoo applications, activated at your own pace.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
Technical & Data
References
Companies that trust Captivea
FAQ
Frequently asked questions
Odoo is an open‑source, modular business platform that brings together CRM, sales, inventory, accounting, manufacturing, maintenance, repair services and many other apps in one integrated system.
Odoo provides a free open‑source Community edition and paid Enterprise and cloud editions, and Captivea helps you choose the setup that matches your functional needs and budget.
You can run Odoo as a cloud software service, on the Odoo cloud platform for custom developments, or on your own servers, and Captivea supports each option with the right architecture and services.
A Gold Partner such as Captivea brings certified experts, proven implementation methods and long‑term support, helping you deploy Odoo Repair and other apps on time, within scope and with strong user adoption.
Let's talk
Ready to transform your repair and maintenance operations?
Contact Captivea to review your current repair processes and discover how Odoo Repair can help your teams manage orders, parts and invoicing in one integrated system.