Offers & methodology
What we sell, and the method we deliver it with
Every Captivea engagement runs on the same written method, whatever you buy: a packaged implementation, a support retainer, or a monthly marketing commitment. This page describes that method step by step, then lists the offers it applies to — each with its scope, its deliverables and what it deliberately leaves out.
Our methodology
Six steps, refined over 800 client projects
Agile in the way that matters: short cycles, a pre-production environment loaded with your own data, and a deliverable to validate at the end of each stage. You always know where the project stands, because you signed off on the previous step.
1. Discovery and analysis
We map your processes and your pain points before proposing anything. The output is an estimate of time and investment that is meant to hold — the point of this phase is to remove the surprises, not to postpone them.
2. Specifications, written and validated
We propose a specification that stays as close as possible to what Odoo already does as standard. You validate it or amend it. And if it does not convince you, you stop the project here. Very few integrators put that in writing; we would rather lose a project at step 2 than deliver one nobody wanted.
3. Implementation and configuration
A secure pre-production environment, loaded with your own data, so you see the real system rather than a demo. Regular deliverables, a project manager you can name, and the consultants and developers actually assigned to you.
4. Go-live
Once you have validated every element, we move to production with the latest data. A controlled cut-over, planned backwards from a date you chose.
5. Training
Training built per user profile, not one generic session. A go-live where people discover the system is a failed go-live, and adoption is the only measure that counts afterwards.
6. Support and continuous optimisation
The project ends; the relationship does not. Support, new needs, market changes, version upgrades — and a group present across enough time zones to answer outside your own working hours.
The catalogue
Five families of offer
Each page states its scope, its deliverables, a typical duration and what is not included. None of them states a price: the two variables that move it the most are how far your processes sit from standard Odoo and how much your own team takes on. We give a range at the end of the first conversation.
Implementation
Three packages, three sizes of project — each written for a different kind of company, with a comparison to help you place yourself.
AI integration
A framed engagement taking one AI use case from workshop to production inside Odoo, governance written before the first prompt.
Support and run
What happens after go-live: staying on a current version, getting answers within a committed time, and keeping users competent as the team turns over.
Marketing retainers
Monthly commitments run by the web agency — visibility, content, campaigns, brand assets — on the same database as your sales.
Public funding
Four schemes we prepare files for, in France, Luxembourg and Singapore, so part of the project is covered by someone else.
Nothing here fits?
Then the honest answer is a conversation rather than a package. Tell us the situation and we will say whether we are the right people — including when we are not.
Start your transformation
Not sure which offer you are looking at?
Describe where you are today and we will point at one — or tell you that none of them applies, which happens and saves everyone a quarter.
Where to start
Four situations, four entry points
Most companies arrive in one of these four states. The right first offer is rarely the biggest one.
No ERP yet
Spreadsheets, a handful of tools, and the moment that stops scaling. Start with the smallest package that covers your core flow: Starter.
Odoo already live
Deployed by someone else, or by you, and not quite right. It starts with an audit, not a proposal — sometimes the answer is a support pack and two weeks of clean-up.
A legacy system to replace
It works, and it costs too much to keep. The weight is in the data migration and the change, not in the configuration: Business.
Growing beyond one entity
New countries, new companies, figures to consolidate. This is where the largest package earns its name: Enterprise.
In every engagement
What you get whatever you buy
With no price on the pages, these are the commitments that make the offers comparable — and the ones we are held to.
A named project manager
One person, named in the quote, who does not change without you being informed first.
A steering committee
At a fixed rhythm, with a written status: what is done, what is late, and what that costs.
Training before go-live
On your own data, per user profile. Never a generic session on a demo database.
Hypercare after launch
A defined period of close support before the relationship moves to a support pack.
FAQ
Frequently asked questions
Because the two variables that move it the most are yours: how far your processes are from standard Odoo, and how much of the work your own team takes on. We give a range at the end of the first meeting rather than after three workshops — and a one-size-fits-all figure that turns out to be wrong for you is worse than no figure at all.
Yes, and it is built into the method on purpose. Step 2 ends with a specification document that you validate or amend; if it does not convince you, the project stops there. We would rather lose an engagement at that point than deliver a system nobody asked for — and in practice, knowing that this exit exists makes the discussion at step 2 much more honest.
Both, and they suit different situations. A bounded scope goes on a fixed price. An exploratory phase, or a scope that is likely to change, is better handled on a time basis — a fixed price on a moving scope is a fixed price on nothing. We tell you which one applies before you sign, not after.
Yes, starting with an audit rather than a proposal. Depending on what we find, the answer is a support pack, a scoped clean-up, or a genuine re-implementation. We tell you which one, with the reasoning.
In France, Luxembourg and Singapore, often yes. The schemes and what they actually pay for are on the public funding page. One rule matters above all others: most of them will not fund what has already started, so the application has to be planned alongside the project rather than after the kick-off.
Consultants and developers from the Captivea entity closest to you, on their own or with the group's delivery centre behind them. The names are in the quote. Where a hybrid team makes sense, we say so and explain what it changes for you — usually the cost, sometimes the hours of overlap.
Let's talk
Tell us the situation, we will tell you the offer
And if none of them fits, we will say so. That conversation costs an hour, and it has saved several projects.