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Odoo App · Marketing Automation

Marketing Automation — configured by Captivea

Odoo Marketing Automation centralises your multistep campaigns, audiences and analytics so you can design data-driven journeys that react to behaviour across email, web, forms and CRM events. With Captivea, you connect the app to your existing Odoo CRM, Sales and Website data to run always-on workflows for lead nurturing, eCommerce recovery, customer retention and more, instead of managing one-off blasts across separate tools.

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The app

Odoo Marketing Automation

Odoo Marketing Automation is the Odoo app for building visual workflows that respond automatically to events in your database — new leads, quote activity, website visits, orders and renewals — so every contact receives timely, relevant messages without manual effort.

Discover more about Marketing Automation on odoo.com

Key features

Concrete building blocks

Visual workflow editor

Design campaigns as flows of triggers, delays, conditions and actions so your team can map real customer journeys without writing any code, while keeping full control over who enters and exits each automation.

Behaviour-based email triggers

Send personalised emails when contacts open or click a message, submit a form, visit key pages, reach a CRM stage or abandon a cart, ensuring every communication matches what they just did.

Advanced segmentation rules

Combine demographic, behavioural and transactional criteria from Contacts, CRM, Sales, Website and eCommerce to send each audience into the right journey at the right time.

ROI-focused reporting

Connect campaign performance to leads created, quotations sent, deals won and revenue in Odoo so you can measure real business impact, not just opens and clicks.

Use cases

Concrete uses

Always-on lead nurturing

Enrol new leads from web forms or Odoo CRM into multistep sequences that educate, score and route them, automatically notifying Sales when engagement reaches a defined threshold.

Quote and deal follow-up

Trigger reminders, content and sales activities as soon as quotes are sent, viewed or left without action, keeping opportunities moving through the pipeline without manual chasing.

Lifecycle and re-engagement flows

Run welcome, post-purchase, renewal and win-back campaigns that respond to customer behaviour over time, increasing repeat business and preventing promising contacts from going cold.

By business function

Solutions for every team

Explore how Captivea concretely improves your teams' day-to-day work, department by department.

Sales & CRM

Marketing Automation and CRM turn journeys, scoring and follow-ups into connected workflows.

Purchasing

Purchase integrates with automation to inform vendors and teams when demand, stock or approvals change.

Operations & Manufacturing

Manufacturing uses insights from automated campaigns to coordinate production around launches and demand.

Supply Chain

Inventory data powers targeted alerts on low stock, new arrivals and personalised product recommendations.

Finance & Accounting

Accounting feeds revenue and margin data back into Marketing Automation to track true campaign ROI.

Human Resources

HR uses automated journeys to onboard, inform and survey employees with consistent, timely communication.

Marketing

Run multichannel, data-driven campaigns that generate qualified leads and measurable revenue.

Helpdesk & After-Sales

Helpdesk and automation work together to trigger follow-ups, satisfaction surveys and loyalty offers after support interactions.

Start your transformation

Ready to automate your Odoo marketing and sales journeys?

Our consultants design, configure and optimise Odoo Marketing Automation with you, from the first workshop to live workflows and continuous improvement.

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By sector

Organized around your industry

Teams are organised by client industry. Each sector covers ERP, Web, AI and BI.

Services & Tertiary

Service and consulting firms use Odoo Marketing Automation to nurture leads, follow up on projects and grow long-term client relationships.

Industry / Manufacturing

Manufacturers rely on automated campaigns to support dealers, launch new products and stay top-of-mind with key accounts.

Distribution & Logistics

Distributors and wholesalers automate product updates, reorder reminders and targeted offers for their reseller networks.

Retail & Point of Sale

Retail and eCommerce brands orchestrate acquisition, abandoned cart, repeat purchase and loyalty journeys from one place.

References

Companies that trust Captivea

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FAQ

Frequently asked questions

Odoo Marketing Automation is an Odoo app that lets you build visual workflows reacting to events in your database, such as new leads, email engagement, website visits, orders and renewals, so campaigns run automatically and stay aligned with live CRM and sales data.

Odoo Email Marketing focuses on newsletters and one-off campaigns, while Odoo Marketing Automation lets you design multistep, behaviour-based journeys that react over time; Captivea often connects both so your outbound and automated programmes work together.

You need a clear goal, basic data structure in Odoo (contacts, CRM, sales or website events) and initial content ideas; Captivea helps you translate these into segments, workflows and templates that can be tested and scaled safely.

As an Odoo Gold Partner, Captivea brings implementation experience across CRM, Sales, Website and eCommerce, helping you configure reliable workflows, align teams and build reporting so your automation delivers measurable business outcomes.

Resources

Latest articles & guides

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Let's talk

Ready to transform your marketing and sales operations?

Tell us about your goals for Odoo Marketing Automation and we will help you design, configure and launch the workflows that move the needle.