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Change Management: An ERP That Adapts and Transforms You

14 Nov 2019 Insights

Change management is a broad term for all approaches to prepare, support, and help individuals, teams, and organisations in making organisational change. Change management is an important part of a company's digital transformation process. A company does not all of a sudden open one day and just change everything. There are several elements that precede an organisational change, especially one as significant as digital transformation. In this article, we will cover how your company can ensure a smooth and successful digital transformation, as well as how to approach any obstacles or resistance that you may encounter.

Business Consulting ERP & Odoo

Digital Transformation: Why Implement an ERP System?

13 Nov 2019 Insights

Captivea USA, Desi Csorba

Digital transformation is now at the forefront of organisational progress. An ERP system is one of the smartest ways to drive digital transformation. ERP software has a clear advantage in the way it handles data. With an ERP, all data is stored in one central location, which is a major plus. This improves data manageability as well as accessibility and, in the long term, this built-in structure supports greater organisational agility and faster processing speeds. So why choose an ERP for your digital transformation? You’ll find our reasons in this blog post.

Business Consulting ERP & Odoo Executive Team

Successful Digital Transformation: Follow the Guide!

13 Nov 2019 Guides & methods

Captivea France

Not all company digital transformations are the same. Every company has its own set of obstacles that can make digital transformation a difficult process. An organisation may even be against digital transformation altogether if they believe it will not work for their business. But rest assured, many companies have successfully undergone digital transformation, and there are certain guidelines that can help other companies do the same. In this blog post, we will share some indicators that will help you analyse the performance of your digital transformation and remove any obstacles you may encounter.

Business Consulting Executive Team

Digital Transformation: Where to Start?

12 Nov 2019 Guides & methods

Captivea USA, Sébastien RISS

By now, there’s no avoiding it: digital transformation is a buzzword you see everywhere. It’s the direction the professional world has been heading, and it’s no surprise why. Depending on the current state of your business, going through a digital transformation can bring many advantages. However, it can also be a tedious and even disruptive process if it isn’t carried out properly. In this blog, we’ll look at how you can get started on your digital transformation journey - including which parts of your company can be digitised, and the software solutions that can help drive this change.

Business Consulting Executive Team

ERP project: why wait?

20 Nov 2018 Insights

Captivea France, Célia JAY

You’ve been thinking about it for a while, but you still haven’t made a firm decision - or have you? If things are going smoothly in your company right now, you might feel that this is not the right time to roll out a new business management software. You know there’s room for improvement, but at the same time you hesitate, worried about potential pushback from your employees and how time-consuming the change might be. So you remain on the fence.

But by not deciding, you’re actually choosing to let your competitors pull ahead and to leave money on the table. In this blog, we highlight why it’s important to start your business management software project now, rather than later.

Business Consulting ERP & Odoo

CRM project? How to choose the best integrator?

16 Nov 2018 Guides & methods

Captivea USA, Sébastien RISS

All the preliminary pieces are in place. Your company's CRM project is underway. You’ve secured management’s support, you’ve had some great pep talks with the various departments, and your information systems team is ready to rock and roll. All you need now is the integrator. But not just any integrator. This project will have a huge impact on your company, so you want to make an informed choice and build a long-term partnership. In this blog, we share some advice on how to choose the best integrator.

Business Consulting Executive Team Sales & CRM Team

A CRM project? How do you obtain (and maintain) quality data?

16 Nov 2018 Guides & methods

Captivea France, Célia JAY

When CRM software is implemented in a company, it can come with some challenges. For example, as an IT Director, you are responsible for data quality in your organisation. You need to ensure this new customer relationship management software doesn’t disrupt your existing strategy and is populated with high-quality data. But how do you achieve this? To begin with, you should review your existing processes and data across the company; this is an important step moving forward. For the full list, read the rest of this blog post.

Business Consulting Executive Team Sales & CRM Team

Starting a CRM project? CIOs, be prepared for change management

15 Nov 2018 Guides & methods

Captivea USA, Desi Csorba

You’ve probably seen it before. A CRM project often goes hand in hand with major changes in a company. Very often, when a company rolls out a new software project, it faces some resistance - and understandably so. New tools, new ways of working and new rules can feel overwhelming. All these changes are not always easy for employees to accept. However, with a well-designed change management approach, it is possible to avoid most of the pushback. In this blog post, we’ll share some ways to increase adoption of your CRM software and reduce employee resistance.

Business Consulting IT & Technology Team Sales & CRM Team

Planning a CRM project? What new trends should you follow?

15 Nov 2018 Insights

Captivea USA, Sébastien RISS

CRM solutions have made a huge impact across various industries and are becoming increasingly widespread as businesses continue to catch on to the benefits they offer. As a result, it can be difficult to manoeuvre through all the different options on the market and find the right CRM. You definitely want one that can keep up with the times – something modern; you may even opt for a CRM with all the latest features. So what are the latest trends in CRM software? We share them with you in this blog post.

Business Consulting Sales & CRM Team

CRM project? The 3 essential rules for choosing your solution

15 Nov 2018 Guides & methods

Captivea France, Célia JAY

In a few months, you’ll be able to work much more efficiently with your new CRM software. But first, before you can move ahead with your CRM project, you’ll need to choose the right CRM.

In this blog post, we’ll walk through three key rules for selecting your solution: choosing software that serves the whole company, choosing software that’s ready for future changes, and choosing software that your CIO can sign off on. Following these rules will give you a solid foundation for launching a successful CRM project.

Business Consulting Sales & CRM Team

A CRM project? Marketing department: take stock of your needs

15 Nov 2018 Guides & methods

Captivea USA, Sébastien RISS

By now you may be starting to see the trend here. Every department that works with customer information will be accessing your organisation’s CRM. Yet surprisingly many professionals still tend to believe that a CRM is meant only for the sales function. This is not the case, so the sales team cannot be the only decision-maker on what goes into the CRM. Because marketing and sales are so closely linked, the needs of your marketing department must also be taken into consideration before launching a CRM project. We cover this in more detail in our blog post.

Business Consulting Marketing & Communications Team Sales & CRM Team

Planning a CRM project? Review your sales team's needs

15 Nov 2018 Guides & methods

Captivea USA, Desi Csorba

In our previous post, we discussed the importance of knowing your exact needs before starting a CRM project. We would also like to add that you need to pay special attention to your sales force. Your sales force will be using the CRM, so why not make sure that it is set up to their specific needs? In this post, we will cover the elements you need to review with your sales force, such as their current workflow, areas for improvement, and so on, before starting your ERP project.

Business Consulting Sales & CRM Team

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