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Customer reference

A.T.D. Quart Monde Luxembourg Asbl

The Human Rights Movement is an apolitical and non-denominational initiative that brings together individuals from diverse social backgrounds and age groups. In collaboration with underprivileged individuals, it conducts cultural, civic and political activities to promote respect for the fundamental rights of the most disadvantaged and to raise public awareness about their situation. The objective is to foster social inclusion and respect for the rights of underprivileged individuals.

Industry

Health/Social

Location

Luxembourg

Implemented by

Case on Odoo

The context

A human rights organisation seeking clarity on its Odoo ERP environment

A.T.D. Quart Monde Luxembourg Asbl is a human rights organisation that brings together people from different social backgrounds and age groups to carry out cultural, civic and political activities in collaboration with underprivileged individuals.

Before the project, the organisation was already using Odoo but lacked a clear, consolidated view of how the system supported its activities, how far it could be extended, and what the impact of future changes would be on processes and budgets.

The stakes were to secure a reliable, scalable ERP foundation that would support their mission, provide visibility on costs and timelines, and ensure that every improvement to Odoo directly contributed to better support for underprivileged individuals.

Their needs

Clarifying the Odoo landscape and securing the right roadmap

The organisation wanted to be reassured about the feasibility of its plans with Odoo, make sure its specific way of working was fully understood, and confirm a realistic budget and implementation timeline before moving forward.

  • Being reassured on the feasibility of the desired Odoo improvements.
  • Ensuring their human rights activities and processes were clearly understood and reflected in Odoo.
  • Confirming a realistic budget aligned with the scope of work.
  • Obtaining a clear implementation approach and timeline they could rely on.

The proposed solution

A complete analysis of the existing Odoo ERP environment

Captivea Luxembourg conducted a complete analysis of the client’s Odoo environment, organising business discovery workshops by theme, group of people, and domain. From these sessions, Captivea created detailed deliverable documents, presented them to the organisation, and managed feedback, resulting in a shared understanding of the current system, a validated feasibility assessment, and a clear roadmap with budget and timeline.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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