Customer reference
SILENTSYS
SILENTSYS designs and offers innovative ultra‑low‑noise systems across photonics, THz/GHz and electronic modules. We provide high-performance systems that are compact, easy to use and cost-effective.
Our aim is to deliver systems that align closely with the requirements of emerging industrial and laboratory applications, including those in quantum technologies.
The context
Optimising an existing Odoo ERP for cutting-edge scientific systems
SILENTSYS designs and offers innovative ultra‑low‑noise systems spanning photonics, THz/GHz and electronic modules for emerging industrial and laboratory applications.
Before this project, SILENTSYS had already implemented Odoo ERP but was finding it difficult to manage effectively. Different parts of the system were being used in isolation, consuming time and creating uncertainty about configurations, processes and how well Odoo matched their highly specialised business needs.
The key objectives were to secure reliable day-to-day operations, reduce the time spent managing the ERP, and ensure that Odoo could fully support SILENTSYS’s innovative scientific activities with robust, scalable processes and clear visibility into their operations.
Their needs
Clarifying expectations and establishing a reliable Odoo environment
The client wanted expert support on their existing Odoo ERP so that they could save time, feel confident about its fit with their business, and be sure that the next steps, budget and timeline were clearly defined before moving forward.
- To feel confident about the feasibility of their project and the suitability of Odoo for their specialised activity.
- To be certain that Captivea fully understood their business processes and constraints.
- To confirm a realistic budget and timeline before engaging in further implementation work.
- To know and confirm how the project would be carried out, with clear, structured steps and deliverables.
The proposed solution
A complete analysis of the existing Odoo environment
Captivea began the collaboration with a complete analysis of SILENTSYS’s Odoo environment, combining business discovery and themed workshops with different teams to understand processes across supply chain, production, services, HR, marketing, finance and sales. From this work, Captivea produced detailed deliverable documents describing how Odoo modules such as Inventory, Manufacturing, PLM, Purchase, Maintenance, Quality, Project, Accounting and others would support their operations, along with a confirmed budget, clear timeline and prioritised roadmap to streamline processes, save time and prepare future improvements.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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