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Customer reference

SA SALEMBIER Frères

French family-owned company Salembier has been supplying podiatrists with high-quality instruments, consumables, and equipment for more than 45 years. Focused on innovation and customer requirements, Salembier delivers reliable products and actively supports podiatrists in their professional development.

Location

Templemars, France

Implemented by

The context

Structuring sales and operations around a reliable ERP backbone

SA SALEMBIER Frères is a French family-owned manufacturer and distributor of instruments, consumables, and equipment dedicated to podiatrists, supporting their practice and professional development for more than four decades.

Before this project, SA SALembier Frères was operating without a fully structured sales management framework and with an Odoo environment that had not yet been thoroughly reviewed. The teams did not have a clear, shared way of working in the system, which made it difficult to streamline day-to-day operations, ensure reliable information flows, and derive full value from the ERP already in place.

For SA SALembier Frères, the key objectives were to secure a solution that truly matched their business, gain clarity on feasibility, budget, and timelines, and turn Odoo into a simple, efficient, and practical tool that would support long-term growth and improved service to podiatrists.

Their needs

Clarifying needs and building trust around the Odoo project

SA Salembier Frères was looking for a partner who could understand their business, structure their sales management, and provide hands-on support.

  • Gain confidence in the feasibility of the Odoo project and its ability to support their specific pedicure and podiatry business.
  • Work with a partner who clearly understands their business processes and can translate them into practical Odoo workflows.
  • Confirm a realistic budget and timeline for the evolution of their Odoo environment.
  • Know exactly how the project would be carried out, with documented steps, deliverables, and clear visibility for all teams.

The proposed solution

A complete analysis of the existing Odoo environment to guide improvements

Captivea France North started by performing a complete analysis of SA Salembier Frères’ Odoo environment, running business discovery workshops by theme and team, and then producing detailed deliverables that described the proposed organisation of processes in Odoo. This structured approach clarified feasibility, budget, and timeline, and set the stage for better use of Odoo modules across supply chain, manufacturing, finance, services, and sales, with simplified day-to-day operations and improved visibility for management.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Finance

Productivity

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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