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Customer reference

SA SALEMBIER Frères

French family-owned company Salembier has been providing podiatrists with top-notch instruments, supplies, and equipment for over 45 years. Committed to innovation and customer needs, Salembier delivers high-quality products and supports podiatrists' professional development.

Industry

Manufacturing

Location

Templemars, France

Implemented by

Case on Odoo

The context

Structuring sales and operations around a reliable ERP backbone

SA SALEMBIER Frères is a French family-owned manufacturer and distributor of instruments, supplies, and equipment dedicated to podiatrists, supporting their practice and professional development for more than four decades.

Before this project, SA SALembier Frères was running its activity without a fully structured sales management framework and with an Odoo environment that had not yet been thoroughly reviewed. The teams lacked a clear, shared way of working in the system, which made it harder to streamline day-to-day operations, secure reliable information flows, and make the most of the ERP already in place.

The stakes for SA SALembier Frères were to secure a solution that truly matched their business, to gain clarity on feasibility, budget, and timeline, and to turn Odoo into a simple, efficient, and operational tool that would support long-term growth and better service to podiatrists.

Their needs

Clarifying needs and building trust around the Odoo project

SA Salembier Frères was looking for a partner who could understand their business, structure their sales management, and provide hands-on support.

  • Be reassured on the feasibility of the Odoo project and its ability to support their specific pedicure and podiatry business.
  • Work with a partner who clearly understands their business processes and can translate them into practical Odoo workflows.
  • Confirm a realistic budget and timeline for the evolution of their Odoo environment.
  • Know precisely how the project would be carried out, with documented steps, deliverables, and clear visibility for all teams.

The proposed solution

A complete analysis of the existing Odoo environment to guide improvements

Captivea France North started by performing a complete analysis of SA SALembier Frères’ Odoo environment, running business discovery workshops by theme and team, then producing detailed deliverables that described the proposed organization of processes in Odoo. This structured approach clarified feasibility, budget, and timeline, and set the stage for making better use of Odoo modules across supply chain, manufacturing, finance, services, and sales, with simplified day-to-day operations and improved visibility for management.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Finance

Productivity

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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