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Customer reference

MyConnectivity G.I.E.

MyConnectivity emerged in early December 2021 as a grouping of economic interests (GIE). Its inception stems from the strategic imperative to accelerate and improve connectivity for both private households and businesses across the Grand Duchy of Luxembourg. MyConnectivity is committed to accelerating Luxembourg's progress towards digitalisation and connectivity. We strive to ensure that everyone residing and working in Luxembourg has the opportunity to participate in this transformative development.

Industry

Public Administration

Location

Bertrange, Luxembourg

Implemented by

Case on Odoo

The context

Modernising financial management and internal processes

MyConnectivity G.I.E. is a grouping of economic interests created to accelerate and improve connectivity for private households and businesses across the Grand Duchy of Luxembourg, supporting the country’s progress towards digitalisation and inclusive connectivity.

Before the project, MyConnectivity was running on a management system that no longer matched its ambitions. Accounting and budget management required too much manual work, internal processes lacked structure, and the existing Odoo environment needed to be upgraded and aligned with how the organisation actually operated.

The objectives were to ensure reliable accounting and budget control, streamline internal processes, and build a robust digital backbone to support MyConnectivity’s mission of accelerating connectivity and digitalisation for everyone living and working in Luxembourg.

Their needs

A modern, efficient ERP foundation for a growing public initiative

MyConnectivity wanted to modernise its management system, improve the efficiency of accounting and budget management, and partner with Captivea to optimise internal processes, upgrade their Odoo environment, and secure long-term support for workflows tailored to their needs.

  • Modernise the management system to better support day-to-day operations and financial oversight.
  • Improve the efficiency and reliability of accounting and budget management activities.
  • Optimise internal processes with workflows adapted to MyConnectivity’s specific way of working.
  • Upgrade the existing Odoo environment and secure long-term support with a clear budget, scope, and timeline.

The proposed solution

In-depth analysis and optimisation of the Odoo environment

Captivea began the project with a complete analysis of MyConnectivity’s Odoo environment, using business discovery workshops by theme, group, and domain to fully understand their activities and expectations. This analysis produced detailed deliverable documents, confirmed feasibility, budget, and timeline, and showed concretely how the work would be carried out. On this foundation, Captivea focused on optimising Odoo around key processes using the installed modules, including Purchase, Accounting, Expenses, Employees, Time Off, Documents, Calendar, Dashboard, Maintenance, Spreadsheet Bi, Recruitment, and Sign, in order to streamline workflows and prepare the organisation for future improvements.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Inventory & Manufacturing

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, improving sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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