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Customer reference

Aegis Consult

Aegis Consult is a Luxembourg-based company specialised in IT services and cybersecurity.
We support small and medium-sized businesses in managing, optimising, and securing their IT systems. Thanks to our dual expertise in IT infrastructure and cybersecurity, we deliver comprehensive and tailored solutions to meet today’s digital challenges.

Industry

IT/Communication

Location

Hellange, Luxembourg

Implemented by

Case on Odoo

The context

Structuring a new IT services and cybersecurity start-up with a scalable ERP

Aegis Consult is a Luxembourg-based company specialised in IT services and cybersecurity, supporting small and medium-sized businesses in managing, optimising, and securing their IT systems.

As a newly created start-up, Aegis Consult needed to quickly structure its operations while handling growing demands in IT services and cybersecurity. Without a unified system, daily activities such as project tracking, customer support, invoicing, and resource planning risked becoming fragmented across multiple tools and manual processes.

The priority was to implement a flexible and scalable ERP that would support future growth, centralise key processes from the beginning, and give the founders clear visibility on projects, resources, and finances without adding administrative burden.

Their needs

A flexible, scalable ERP to support a fast-growing cybersecurity start-up

As a newly established company, Aegis Consult was looking for an ERP that would help them efficiently structure their operations from day one, while remaining flexible enough to grow with their IT services and cybersecurity offering.

  • Implement a single, coherent system to manage projects, time tracking, support, and administration.
  • Gain clear and reliable visibility into financial performance, billing, and expenses in real time.
  • Ensure scalable processes that can easily adapt as the customer base and service offering grow.
  • Reduce manual work and administrative tasks so the team can stay focused on delivering IT services and cybersecurity.

The proposed solution

Building a scalable Odoo ERP foundation for IT services and cybersecurity

Captivea Luxembourg started the project with a complete analysis of Aegis Consult’s needs and Odoo environment, running themed business discovery workshops and producing detailed deliverables. Based on this, they deployed Odoo ERP as the central platform, activating key apps such as Project, Timesheet, Helpdesk, Planning, Appointments, Accounting, Invoicing, Expenses, Documents, Sign, CRM, Sales, Subscriptions, Inventory, Purchase, Barcode, Employees, Time Off, Fleet, Discuss, Approvals, Knowledge, Calendar, and Surveys to streamline daily operations, automate administrative processes, and provide real-time visibility for the founders.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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