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Customer reference

Portus Data Centers Luxembourg

Portus offers strategically located colocation data centers in Hamburg, Luxembourg, and Munich, delivering high-performance, low-latency IT infrastructure that is critical for your business. Our state-of-the-art facilities ensure 24/7 security and support in the local language. Portus also enables secure data exchange across Europe, encouraging cross-border collaboration in key sectors such as healthcare and energy. With a strong focus on responsible hosting, Portus uses only certified renewable energy and ensures its infrastructure adheres to the highest standards of privacy and security.

Industry

IT/Communication

Location

Luxembourg

Implemented by

The context

Optimising an existing Odoo environment for a growing data center operator

Portus Data Centers Luxembourg operates colocation data centers that deliver secure, high-performance IT infrastructure and low-latency connectivity to businesses across Europe.

Before this project, Portus was already using Odoo but did not have a dedicated partner to comprehensively manage and optimise the environment. Key processes such as migrations, multi-line integrations, and reporting were handled in a fragmented way, which reduced the efficiency and reliability of day-to-day operations.

For Portus, the key priority was to secure a stable and efficient ERP backbone for its mission-critical data centre operations, streamline processes through better process support, and gain clear, reliable visibility via reports and dashboards to enable informed decision-making in a highly demanding IT services environment.

Their needs

End-to-end management and assurance for their Odoo ERP

Portus was looking for a partner who could take complete ownership of their entire Odoo environment, providing comprehensive support, personalised guidance, smooth migrations, robust integrations, and decision-ready reporting so that managing Odoo would become simpler and more efficient.

  • Have end-to-end management and support for their existing Odoo environment.
  • Benefit from personalised guidance and smooth migration of their data and processes.
  • Integrate multiple business lines in Odoo to avoid fragmented tools and workflows.
  • Obtain clear reports and dashboards to track activity and support decision-making.

The proposed solution

A detailed analysis of the Odoo environment to define the next steps

Captivea Luxembourg initiated the project with a comprehensive analysis of Portus’s Odoo environment, combining business discovery with theme-based workshops by group and domain. This approach clarified feasibility, confirmed the project budget and timeline, and defined the way forward. Deliverable documents were prepared, presented, and refined based on feedback, giving Portus a clear roadmap to enhance their use of Odoo Accounting, Maintenance, and Helpdesk, and to drive time savings, process automation, centralised information, maintenance management, and real-time dashboards.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Inventory & Manufacturing

Finance

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, improving sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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