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Customer reference

Portus Data Centers Luxembourg

Portus offers strategically located colocation data centers in Hamburg, Luxembourg, and Munich, providing high-performance, low-latency IT infrastructure vital to your business. Our state-of-the-art facilities ensure 24/7 security and local language support. Portus also enables secure data exchange across Europe, promoting cross-border collaboration in key sectors like healthcare and energy. Committed to responsible hosting, Portus exclusively uses certified renewable energy while ensuring its infrastructure complies with the highest standards of privacy and security.

Industry

IT/Communication

Location

Luxembourg

Implemented by

Case on Odoo

The context

Optimizing an existing Odoo environment for a growing data center operator

Portus Data Centers Luxembourg operates colocation data centers that provide secure, high-performance IT infrastructure and low-latency connectivity to businesses across Europe.

Before this project, Portus was already working with Odoo but lacked a dedicated partner to comprehensively manage and optimize the environment. Key processes such as migrations, multi-line integrations, and reporting were handled in a fragmented way, limiting the efficiency and reliability of day-to-day operations.

The stakes for Portus were to secure a stable and efficient ERP backbone for its mission-critical data center activities, streamline operations through better process support, and gain clear, reliable visibility through reports and dashboards to support informed decisions in a highly demanding IT services context.

Their needs

Complete management and reassurance around their Odoo ERP

Portus wanted a partner able to take charge of their entire Odoo environment, providing full support, personalized guidance, smooth migrations, robust integrations, and decision-ready reporting so that managing Odoo would become simpler and more efficient.

  • Have complete management and support of their existing Odoo environment.
  • Benefit from personalized guidance and smooth migration of their data and processes.
  • Integrate multiple business lines in Odoo to avoid fragmented tools and workflows.
  • Obtain clear reports and dashboards to track activity and support decisions.

The proposed solution

A thorough analysis of the Odoo environment to guide the next steps

Captivea Luxembourg began the project with a complete analysis of Portus’s Odoo environment, combining business discovery with themed workshops by group and domain. This approach clarified feasibility, confirmed the project budget and timeline, and defined how to proceed. Deliverable documents were prepared, presented, and refined based on feedback, providing Portus with a clear roadmap to enhance their use of Odoo Accounting, Maintenance, and Helpdesk and to support time savings, process automation, centralized information, maintenance management, and real-time dashboards.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Inventory & Manufacturing

Finance

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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