Customer reference
NEOSEN IO
Digimoov is a French leader in online training for obtaining professional certification in light goods road transport. They offer comprehensive, personalised courses and support for individuals pursuing a career in the transport sector. Digimoov also assists with company creation and client portfolio management. With more than 15,000 trained students, the company emphasises innovation, customer care and a high success rate. The training is available across France, and they also offer support through CPF (Professional Training Account).
The context
From Odoo V14 to V17: securing a strategic ERP migration
NEOSEN IO is a French leader in online training for obtaining professional certification in light goods road transport, offering comprehensive, personalised courses and support for individuals pursuing a career in the transport sector.
Before the project, Neosen IO was running its operations on Odoo V14 and had reached a point where a major upgrade was needed. The existing environment no longer matched their evolving business processes, and they lacked a detailed, structured analysis to guide a migration to Odoo V17, raising questions about feasibility, cost and impact on day-to-day activity.
The stakes were to ensure a smooth migration to Odoo V17 without disrupting training activities, obtain clear visibility on feasibility and costs, and gain a reliable roadmap and timeline that would support continued growth and high-quality service for their learners.
Their needs
Clarifying the path to a safe and efficient Odoo migration
Neosen IO turned to Captivea for expertise in GAP Analysis, asking for a detailed study of their Odoo environment to be reassured about the feasibility of migrating to V17, to validate their budget and to clearly understand how and when the project would be carried out.
- To be assured about the feasibility of migrating from Odoo V14 to V17.
- To ensure Captivea fully understood their transport training business and specific processes.
- To confirm a realistic budget for the migration project.
- To understand and confirm how the migration would be carried out and in what timeline.
The proposed solution
A complete GAP analysis of the existing Odoo environment
Captivea began the project with a complete analysis of Neosen IO’s Odoo environment, combining business discovery sessions and themed workshops by groups of people and domains. Based on this, the team prepared detailed deliverable documents, presented the conclusions, and incorporated feedback, giving Neosen IO a clear view of feasibility, budget, implementation approach, and timeline for their Odoo V14 to V17 migration.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Websites
Finance
Human Resources
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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