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Customer reference

NEOSEN IO

Digimoov is a leading French provider of online training to obtain professional certification in light goods road transport. They offer comprehensive, personalized courses and support for individuals pursuing a career in the transport sector. Digimoov also helps with business creation and client portfolio management. With more than 15,000 learners trained, the company focuses on innovation, customer care, and a high success rate. The training is available across France, and they also offer support through the CPF (Professional Training Account).

Industry

Education

Location

Sousse, Tunisia

Implemented by

The context

From Odoo V14 to V17: securing a strategic ERP migration

NEOSEN IO is a leading French provider of online training to obtain professional certification in light goods road transport, offering comprehensive, personalized courses and support for individuals pursuing a career in the transport sector.

Before the project, Neosen IO was running its operations on Odoo V14 and had reached a point where a major upgrade was required. The existing environment no longer matched their evolving business processes, and they lacked a detailed, structured analysis to guide a migration to Odoo V17, raising questions about feasibility, cost, and the impact on day-to-day operations.

The stakes were to ensure a smooth migration to Odoo V17 without disrupting training activities, obtain clear visibility on feasibility and costs, and gain a reliable roadmap and timeline that would support continued growth and high-quality service for their learners.

Their needs

Clarifying the path to a safe and efficient Odoo migration

Neosen IO turned to Captivea for expertise in GAP Analysis, requesting a detailed review of their Odoo environment to be reassured about the feasibility of migrating to V17, to validate their budget, and to clearly understand how and when the project would be carried out.

  • To be reassured about the feasibility of migrating from Odoo V14 to V17.
  • To make sure Captivea fully understood their transport training business and specific processes.
  • To confirm a realistic budget for the migration project.
  • To know and confirm how the migration would be done and on what timeline.

The proposed solution

A complete gap analysis of the existing Odoo environment

Captivea began the project with a complete analysis of Neosen IO’s Odoo environment, combining business discovery sessions and themed workshops by groups of people and domains. From these, the team produced detailed deliverable documents, presented the conclusions, and handled feedback, giving Neosen IO a clear view of feasibility, budget, implementation approach, and timeline for their Odoo V14 to V17 migration.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Websites

Finance

Human Resources

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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