Skip to Content

Customer reference

LVIP DISTRIBUTION

With more than 20 years of experience in producing plant extracts and natural flavours, along with global sales and logistics expertise, our company has built up a unique capability to consistently find the best products and solutions for our customers worldwide. Recognising the tremendous potential of the e‑cigarette industry and our ability to offer high‑quality products in this field, we decided in 2017 to start producing e‑liquids and other vaping products.

Industry

Wholesale/Retail

Location

VERSAILLES, France

Implemented by

Case on Odoo

The context

Securing and optimising an existing Odoo ERP for a fast‑growing flavour and e‑liquid business

LVIP DISTRIBUTION is a wholesale/retail company based in VERSAILLES, France, specialising in plant extracts, natural flavours, and the production and distribution of e‑liquids and vaping products worldwide.

Before the project with Captivea, LVIP DISTRIBUTION was already using Odoo, but without a structured approach to managing and evolving the system. Business workflows relied on a mix of Odoo features and manual workarounds, which made it harder to fully leverage the ERP's capabilities and to ensure that processes would scale with the company's international growth.

For LVIP DISTRIBUTION, the key objective was to secure reliable, efficient operations from production to global delivery, to support sustained international expansion, and to ensure their Odoo environment could scale with their ambitions without adding complexity or creating bottlenecks.

Their needs

Clarifying expectations and aligning Odoo with LVIP DISTRIBUTION's growth strategy

To improve operational efficiency and simplify business workflows, the client collaborated with Captivea to manage their Odoo environment, maximizing the software's capabilities.

  • Gain confidence in the feasibility of their Odoo enhancement and optimisation project.
  • Ensure that Captivea had an in-depth understanding of their business, from flavour production to international distribution.
  • Validate a realistic budget and timeline for the upcoming phases of their Odoo ERP project.
  • Clearly define how the project would be executed and how Odoo would support their future growth.

The proposed solution

A comprehensive analysis of the existing Odoo environment as the basis for optimisation

Captivea commenced the engagement with an in-depth analysis of LVIP DISTRIBUTION's Odoo environment, with a focus on securing quick, tangible efficiency gains. Through business discovery, themed workshops by teams and domains, the creation and presentation of detailed deliverable documents, and structured feedback management, Captivea built a clear roadmap to optimise the use of CRM, Sales, Live Chat, Social Marketing, Email Marketing, Accounting and Inventory within a single, coherent Odoo ERP.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Websites

Inventory & Manufacturing

Finance

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, improving sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

Does your project look like this one?

Let's discuss your challenges with an expert in your industry.

Get started All references