Customer reference
LU-CIX Management G.I.E.
Established in 2009, the Luxembourg Internet Exchange, also known as LU-CIX, stems from a collaborative initiative among key national and international players in the internet industry. It serves as the national internet exchange point that interconnects critical networks and hosts international content providers in a secure and trusted environment at the heart of Europe.
Industry
Location
Bettembourg, Luxembourg
Implemented by
Case on Odoo
The context
From fragmented processes to an integrated Odoo ERP backbone
LU-CIX Management G.I.E. operates the Luxembourg Internet Exchange, interconnecting key national and international networks and hosting major content providers in a secure and trusted environment at the heart of Europe.
Before the project, LU-CIX relied on separate processes and tools to manage financial tracking and reporting, expenses, documents, sales and purchases, employees, and leave, making it difficult to obtain a consolidated, up-to-date view of their activities and internal operations.
The objective was to secure a reliable, unified management environment that would streamline operations, reduce manual workload, and provide clear visibility over finances, human resources, and commercial activities, so that decisions could be taken based on timely and reliable information.
Their needs
A comprehensive and integrated management system with Odoo ERP
The client is looking for a comprehensive, integrated management system to cover all business aspects: financial tracking and reporting, expense management, document organisation, sales and purchase facilitation, employee management, and leave tracking.
- Manage all financial tracking, reporting and expense management within a single system.
- Facilitate and centralise sales and purchase processes without duplicating data.
- Streamline employee and leave management with structured, integrated tools.
- Organise and share documents efficiently while maintaining a consolidated, reliable view of operations.
The proposed solution
A step-by-step Odoo review and deployment to ensure the right solution
Captivea Luxembourg began the project with a complete analysis of LU-CIX Management G.I.E.'s Odoo environment through business discovery workshops, thematic sessions and documented deliverables, in order to reassure the client on feasibility, confirm the budget and timeline, and lay the foundation for deploying Odoo ERP as a centralised system covering Accounting, Expenses, Documents, Employees, Time Off, Sales, Approvals, Odoo Studio and Purchase.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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