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Customer reference

LU-CIX Management G.I.E.

Established in 2009, the Luxembourg Internet Exchange, also known as LU-CIX, stems from a collaborative initiative among key national and international players in the internet industry. It serves as the national internet exchange point that interconnects critical networks and hosts international content providers in a secure and trusted environment at the heart of Europe.

Industry

IT/Communication

Location

Bettembourg, Luxembourg

Implemented by

Case on Odoo

The context

From fragmented processes to an integrated Odoo ERP backbone

LU-CIX Management G.I.E. operates the Luxembourg Internet Exchange, interconnecting key national and international networks and hosting major content providers in a secure, trusted environment at the heart of Europe.

Before the project, LU-CIX relied on separate processes and tools to manage financial tracking and reporting, expenses, documents, sales and purchases, employees, and leave, making it difficult to obtain a consolidated, up-to-date view of their activities and internal operations.

The objective was to secure a reliable, unified management environment that would streamline operations, reduce manual workload, and provide clear visibility over finances, human resources, and commercial activities, so decisions could be made based on timely and trustworthy information.

Their needs

A comprehensive and integrated management system with Odoo ERP

The client is looking for a comprehensive, integrated management system to cover all business aspects: financial tracking and reporting, expense management, document organization, sales and purchasing facilitation, employee management, and leave tracking.

  • Cover all financial tracking, reporting, and expense management within a single system.
  • Facilitate and centralize sales and purchasing processes without duplicating data.
  • Streamline employee and leave management with structured, integrated tools.
  • Organize and share documents efficiently while maintaining a consolidated, reliable view of operations.

The proposed solution

A step-by-step Odoo review and deployment to secure the right solution

Captivea Luxembourg began the project with a complete analysis of LU-CIX Management G.I.E.'s Odoo environment through business discovery workshops, thematic sessions and documented deliverables, in order to reassure the client on feasibility, confirm the budget and timeline, and set the foundations for deploying Odoo ERP as a centralized system covering Accounting, Expenses, Documents, Employees, Time Off, Sales, Approvals, Odoo Studio and Purchase.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Human Resources

Productivity

Technical

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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