Customer reference
Institut National du Cancer (INC)
For some time now, the medical community in Luxembourg has been calling for a national organisation to coordinate the various public and private actors involved in the administration and care of cancer patients. It has become clear that much more could be achieved by harmonising the individual efforts of the medical community, hospitals, private practitioners, cancer associations, patient representatives, as well as national legislation and executive bodies.
Industry
Location
Strassen, Luxembourg
Implemented by
Case on Odoo
The context
Centralising cancer care coordination with an integrated ERP
Institut National du Cancer (INC) is the national organisation in Luxembourg responsible for coordinating the public and private stakeholders involved in the administration and care of cancer patients.
Before the project, INC had to manage its finances, human resources, sales-related activities, projects, planning, and communication without a single, integrated ERP system, making it harder to harmonise efforts between medical actors, hospitals, private practitioners, associations, patients, and public bodies.
The objective was to provide all stakeholders in cancer care with a better coordinated framework, with reliable information, centralised processes, and clear visibility on activities and resources so that national efforts could be aligned and strengthened.
Their needs
A single ERP to support coordination, finance, HR, and operations
The company is looking for an ERP for the overall management of its finances, HR, sales, projects, planning, and communication.
- Implement an ERP that covers finance, HR, sales, projects, planning, and communication in a single environment.
- Be confident about the feasibility of the project and get clarity on how the implementation will be carried out.
- Define and validate a realistic budget and timeline for the ERP deployment.
- Gain a clear, shared understanding of INC’s business processes so that all stakeholders work with the same information.
The proposed solution
An Odoo ERP backbone, refined through a detailed analysis phase
Captivea Luxembourg first carried out a complete analysis of INC’s Odoo environment through business discovery and themed workshops by group and domain, to understand their processes and confirm feasibility, budget, approach, and timeline. Based on this, Odoo ERP was implemented as the central system using Project, Timesheet, Planning, Appointments, Discuss, Approvals, Dashboard, Knowledge, Employees, Recruitment, Time Off, Accounting, Sign, Sales, and Surveys, enabling INC to save time, centralise information, reduce manual work through automation, improve visibility on employee timesheets and invoicing, and support better management of the organisation.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Finance
Human Resources
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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