You’ve seen it before. A CRM project is often synonymous with upheaval within a company. Many times when a company launches a new software project it is met with some resistance, and with reason. The new tools, working methods and rules can be overwhelming... All these changes are not always easy for employees to accept. However, with a well-crafted change management system, it is possible to avoid the main sources of resistance. In this blog post, we’ll give you some ways to boost adoption of your CRM software and overcome employee resistance.
