It's time for big changes in your business! What did you put down for your 2020 resolutions again? Oh yeah, "deploy Odoo in my company." Excellent choice! To turn that dream into reality, you now have to ask yourself this question: who do I call on? Can I entrust my Odoo project to my current IT service provider, or do I need to go to market to find a new one that specializes in Odoo integration?
It's a no-brainer, if your current service provider is an Odoo partner, then you're good to go! This article won’t really be useful for you. Unless, of course, you’re not satisfied with them...
Calling my Existing Service Provider for my Odoo Project: The Pros and Cons
You probably already work with a software company, freelance developer or IT services company to meet your complex IT needs. You could therefore entrust this existing partner with the task of implementing Odoo in your company. What are the advantages and disadvantages of this choice?

The Advantages of Using my Existing IT Service Provider for my Odoo Project
A Partner Who Knows You
You've been working together for several years. Obviously, they understand your organization and its specifics: no need to re-explain what you do. Your partner knows your concerns and goals and will be able to provide you with the answers you expect. In addition, they manage your information system. They may even be in charge of its configuration, which only makes the integration of the ERP into your information system easier.
They Have Proven Their Worth and Earned Your Trust
Rolling out a new ERP is an important strategic decision for your company. If this rollout fails, you’ll lose a lot of time and money. It’s perfectly understandable to want to entrust this ERP project to a partner you already know and trust. For you, re-hiring a service provider you know is competent is your way of minimizing risk.
You Know What You’re Getting Into
New ERP, new adventures. However, the road to digital transformation is full of pitfalls. It feels much more reassuring to follow a predefined path to reach your goals. Your usual service provider therefore has a reassuring side: you know how they work, and you know what they guarantee. You’ve already agreed on a service level agreement (SLA) that sets out the milestones for the quality of service you expect.
The Disadvantages of Using My Existing Provider for My Odoo Project:
They May Not Know Odoo
You Probably Won’t Have Access to the Same Level of Support
They Might Not Go Far Enough in Optimizing the Existing System
Working with a Certified Odoo Service Provider: Pros and Cons
The Advantage of Using a Certified Odoo Provider for My Odoo Project
They Know Odoo Inside and Out
Odoo’s Gold certification is like a “black belt”. A guarantee that you’re dealing with a company that knows the solution inside out. Gold certification means you’re working with a provider experienced in integrating Odoo in a wide range of businesses. And as a bonus, Odoo Gold partners have an excellent relationship with Odoo and its community of certified service providers, who meet regularly at various events. Your future integrator is right at the heart of the Odoo ecosystem!
They’ll Be Able to Challenge You to Get the Most Out of Everything Odoo Has to Offer
Business leaders, you know that goals are meant to be exceeded. By calling on an IT partner for your ERP project, you can present your needs to them and they will propose solutions to meet those needs. The advantage of using a specialized Odoo partner is that not only will the partner be able to easily answer your questions, but they will also be able to suggest ways in which you can go beyond your initial objectives. By providing a fresh new look at your processes, the certified partner will know – perhaps better than anyone else – how to challenge and improve your ecosystem.
They Know They Must Do Everything Possible to Gain Your Trust
Just because a certified Odoo partner comes to your company with solid knowledge of the ERP doesn't necessarily mean they are trustworthy. This obviously requires building a relationship of trust with you. To do so, the Odoo service provider will have to prove themselves. At the start of the project, they will therefore put a lot of energy into justifying their skills, auditing your company and proposing an optimal solution that will suit you. This is thorough work that your existing partner may not carry out as in-depth because they are already in their “comfort zone”.
Disadvantages of Using a Certified Odoo Provider for my Odoo Project:
A Phase of Getting to Know Each Other
No, the certified Odoo provider doesn't know you yet. Unlike your usual IT partner, the provider does not know your processes and your information system prior to the launch of the project. It is only during the briefing that they will start to get a glimpse of the different aspects of your organization.
However, if it is an experienced Odoo partner, the discovery and understanding phase shouldn’t take very long. Experience allows Odoo partners to quickly ask the right questions and identify all promising opportunities. You can do more research if you’d like, but there really aren’t any other drawbacks.

Captivea Odoo Gold partner
Captivea is the best choice for Odoo integration. Our team is the right choice for the job. Captivea is a Certified Odoo Gold Partner.