Customer reference
SLG s.a.
SLG is a Luxembourg-based group specialised in passenger transportation and tourism. It operates under several brands, including Sales-Lentz for public transport, Voyages Léonard for tourism, and Flibco for airport shuttles. Thanks to a recent restructuring, SLG is optimising its services for more efficient and innovative mobility, further strengthening its position as a market leader.
Industry
Location
Bascharage, Luxembourg
Implemented by
Case on Odoo
The context
Restructuring a mobility leader with a modern ERP backbone
SLG s.a. is a Luxembourg-based group specialised in passenger transportation and tourism, operating brands such as Sales-Lentz for public transport, Voyages Léonard for tourism, and Flibco for airport shuttles.
Before this project, SLG managed complex, diversified activities across several brands, with processes spanning accounting, invoicing, sales, purchasing, document management, fleet management, and on-site services. Their existing Odoo environment and tools were not yet fully aligned with the group’s restructuring and increasing need for standardised, scalable processes and reliable contract and invoicing management.
The stakes for SLG were to secure a robust ERP foundation that could support its mobility strategy, ensure accurate and efficient management of bus contracts and invoicing, centralise financial and operational information, and provide the agility needed to continue innovating in passenger transportation and tourism.
Their needs
A unified ERP to support diversified passenger transport services
SLG wanted a comprehensive Odoo ERP, tailored to their business, that would cover finance, sales, purchasing, documents, fleet, and field services, with specific customisations to manage and invoice bus contracts across their different brands.
- Deploy a single, integrated ERP covering accounting, invoicing, sales, purchases, document management, fleet management, and on-site services.
- Implement reliable management and invoicing of bus contracts specific to SLG’s passenger transportation activities.
- Centralise financial and operational information to simplify day-to-day work and improve visibility across the group.
- Work with an Odoo expert able to perform an in-depth analysis and tailor the solution to SLG’s organisation, processes, and future growth.
The proposed solution
A comprehensive Odoo analysis and rollout tailored to SLG
Captivea Luxembourg started the project by conducting a thorough analysis of SLG’s Odoo environment, with clear objectives: reassure the client about feasibility, demonstrate a strong understanding of their business, confirm the project budget, define how the implementation would be executed, and validate the timeline. Through business discovery sessions and themed workshops with the relevant teams and functional areas, Captivea prepared detailed deliverable documents, presented them to SLG, and refined them based on feedback. On this foundation, Odoo ERP was deployed and structured around the required modules—Accounting, Invoicing, Documents, Sales, Purchase, Employees, Fleet, Field Service, and Odoo Studio—creating a centralised, automated system that supports SLG’s financial flows, operational planning, vehicle fleet, and on-site services.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, enhancing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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