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Customer reference

SLG s.a.

SLG is a Luxembourg-based group specialized in passenger transportation and tourism. It operates under several brands, including Sales-Lentz for public transit, Voyages Léonard for tourism, and Flibco for airport shuttles. Thanks to a recent restructuring, SLG is optimizing its services for more efficient and innovative mobility, further strengthening its position as a market leader.

Industry

Transportation/Logistics

Location

Bascharage, Luxembourg

Implemented by

The context

Restructuring a mobility leader with a modern ERP backbone

SLG s.a. is a Luxembourg-based group specialized in passenger transportation and tourism, operating brands such as Sales-Lentz for public transit, Voyages Léonard for tourism, and Flibco for airport shuttles.

Before this project, SLG managed complex, diversified activities across several brands, with processes spanning accounting, invoicing, sales, purchasing, document management, fleet management, and on-site services. Their existing Odoo environment and tools were not yet fully aligned with the group’s restructuring and increasing need for standardized, scalable processes and reliable contract and invoicing management.

The stakes for SLG were to secure a robust ERP foundation that could support its mobility strategy, ensure accurate and efficient management of bus contracts and invoicing, centralize financial and operational information, and provide the agility needed to continue innovating in passenger transportation and tourism.

Their needs

A unified ERP to support diversified passenger transport services

SLG wanted a comprehensive Odoo ERP, tailored to their business, that would cover finance, sales, purchasing, documents, fleet, and field services, with specific customizations to manage and invoice bus contracts across their different brands.

  • Deploy a single, integrated ERP covering accounting, invoicing, sales, purchases, document management, fleet management, and on-site services.
  • Implement reliable management and invoicing of bus contracts specific to SLG’s passenger transportation activities.
  • Centralize financial and operational information to simplify day-to-day work and improve visibility across the group.
  • Work with an Odoo expert able to perform an in-depth analysis and tailor the solution to SLG’s organization, processes, and future growth.

The proposed solution

A comprehensive Odoo analysis and rollout tailored to SLG

Captivea Luxembourg began the project by performing a complete analysis of SLG’s Odoo environment, with clear objectives: reassure the client about feasibility, demonstrate understanding of their business, confirm the project budget, define how the implementation would be carried out, and validate the timeline. Through business discovery and themed workshops with the relevant teams and domains, Captivea created detailed deliverable documents, presented them to SLG, and iterated based on feedback. On this basis, Odoo ERP was deployed and structured around the required modules—Accounting, Invoicing, Documents, Sales, Purchase, Employees, Fleet, Field Service, and Odoo Studio—building a centralized, automated system that supports SLG’s financial flows, operational planning, vehicle fleet, and on-site services.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Human Resources

Technical

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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