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Customer reference

PH Distribution

PH DISTRIBUTION, founded by Joffrey Hayoun and Gautier Poulain, is an independent distributor specialising in HVAC and renewable energy solutions, based in Noisy-le-Grand. With a warehouse of over 600 m², the company ensures immediate availability and agile logistics for its installer partners, offering actual stock on hand, competitive commercial terms, quick technical support, and guidance on regulatory compliance (including CEE energy savings certificates). Its ambition is to become a leading independent player by helping partners improve margins, save time, and secure their projects end-to-end.

Location

France

Implemented by

The context

From a growing HVAC distribution business to scalable digital operations

PH Distribution is an independent HVAC and renewable energy distributor that supports installer partners with real stock availability, technical expertise, and regulatory guidance from its base in Noisy-le-Grand, France.

Before implementing Odoo, PH DISTRIBUTION managed its sales, purchasing, inventory, and accounting using disparate tools and manual processes, which made daily operations and growth ambitions harder to control and monitor.

The challenge was to structure the company for rapid growth, protect margins and cash flow, and provide teams with reliable, real-time visibility on stock, sales, and finances, while maintaining a high level of service for installer partners.

Their needs

Structuring a fast-growing distributor with a single ERP

PH DISTRIBUTION wanted to move away from scattered tools and manual workarounds, and centralise its sales, inventory, and financial management in one integrated ERP capable of supporting its growth ambitions.

  • Deploy a complete ERP foundation covering core products and contacts, sales and CRM, inventory and purchasing, expenses and accounting, all within a single environment.
  • Be assured about the feasibility of the target solution and confirm a realistic budget before full deployment.
  • Ensure that Captivea fully understood their HVAC and renewable energy distribution business and the way teams work on a day-to-day basis.
  • Clarify how the project would be delivered, with a clear roadmap and timeline agreed upon by all stakeholders.

The proposed solution

An Odoo ERP built on a thorough analysis phase

Captivea France started with an in-depth analysis of PH DISTRIBUTION's Odoo environment, conducting business discovery workshops by theme and by team, preparing detailed deliverables, presenting them and incorporating feedback to confirm feasibility, budget, approach and timeline before deploying the Odoo ERP package across sales, CRM, inventory, purchasing, expenses and accounting.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Human Resources

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, improving sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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