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Customer reference

OMNI

Omni is a company dedicated to innovation that enhances mobility and independence for wheelchair users. Its flagship product, the myomniTrott’, enables a wheelchair to be motorised using an electric scooter, providing a practical, inclusive and accessible solution.
Founded in 2018 by a group of engineers, Omni set out with the mission of addressing the real needs of wheelchair users by developing innovative, customised technologies.

Industry

Health/Social - Motorized wheelchair

Location

MONTROUGE, France

Implemented by

Case on Odoo

The context

From independently deployed Odoo to a structured, scalable ERP foundation

OMNI is a company dedicated to innovation that improves mobility and independence for wheelchair users, with its myomniTrott’ solution converting manual wheelchairs into motorised ones using an electric scooter.

Before working with Captivea, OMNI had implemented Odoo ERP independently and was managing its operations on this self-configured system. As the company grew and continued to refine its solutions for wheelchair users, the internal team reached the limits of what they could achieve on their own in terms of configuration, optimisation and alignment between Odoo and their specific business workflows.

The stakes for OMNI were to secure a reliable, future-ready ERP that could support its mission of improving mobility for wheelchair users, ensure that day-to-day operations flowed smoothly, and give the team confidence that their Odoo environment was correctly configured, scalable, and aligned with their real business needs.

Their needs

Reassuring OMNI on feasibility and structuring their Odoo ERP around their business

OMNI contacted Captivea for support with their existing Odoo ERP, looking for an experienced partner to tailor and optimise the system so it would truly match their way of working and give them clarity on feasibility, budget, and planning.

  • Be reassured on the feasibility of optimising and evolving their existing Odoo environment.
  • Have the certainty that their specific business processes were clearly understood and taken into account.
  • Confirm a realistic budget and know exactly how the project would be carried out and in what sequence.
  • Obtain a clear timeline and structured deliverables to guide future decisions on their ERP.

The proposed solution

A structured analysis of OMNI’s Odoo to prepare a targeted optimisation project

To support OMNI, Captivea first carried out a complete analysis of the existing Odoo environment, combining business discovery and themed workshops by team and domain. This approach made it possible to understand OMNI’s real processes, document them in detailed deliverables, present and adjust these with the client, and ultimately give OMNI a clear, shared view of feasibility, budget, project approach, and timeline for optimising their Odoo ERP.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Human Resources

Productivity

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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