LW Office Furniture Warehouse

The context

High-volume used furniture operations across multiple locations

LW Office Furniture Warehouse is a wholesale and retail furniture liquidator that purchases high-quality, gently used office furniture from across the United States and resells it at highly discounted prices through large showrooms in Cincinnati and Louisville, also serving the Dayton and Lexington areas.

Before the project, LW Office Furniture Warehouse was running a high-volume, multi-location used office furniture business without an integrated system to manage inventory and sales. Tracking stock, pricing and customer orders across several showrooms was increasingly complex, making it difficult to optimise operations and fully capitalise on sales opportunities.

The objective was to gain efficient, centralised control over inventory and sales across all locations, reduce manual effort, support reliable order fulfilment, and create the foundation for sustainable growth in a competitive office furniture market.

Their needs

One integrated ERP to streamline inventory and sales

LW Office Furniture Warehouse wanted to efficiently manage its high-volume used office furniture business across multiple locations using Odoo’s inventory and sales functionalities, combined with Captivea’s implementation expertise to optimise operations and maximise sales opportunities.

• Centralised, accurate inventory management across all showrooms and locations.
• Streamlined management of quotations, orders, and invoicing within a single ERP system.
• Optimised purchasing and stock levels to reliably meet customer demand.
• A clear, structured implementation with confirmed scope, budget, and timeline.