Customer reference
Iber Protection SARL
Iber Protection is a French company specialising in security and locksmithing. It installs armoured doors and shutters. The company is based in Issy-les-Moulineaux and Bourg-la-Reine. Its experts repair locks 24 hours a day, 7 days a week.
Industry
Location
Issy-les-Moulineaux, France
Implemented by
The context
From expanding locksmith services to the need for reliable Odoo support
Iber Protection SARL is a specialist in security and locksmithing, installing armoured doors and shutters and providing 24/7 lock repair services from its bases in Issy-les-Moulineaux and Bourg-la-Reine.
Before the project, Iber Protection SARL was already using Odoo but did not have the assurance that the system was configured to fully support its security and locksmithing activities, from field interventions to administrative follow-up.
The key objectives were to secure a robust and scalable ERP foundation, ensure that Odoo matched the realities of their business, and gain clear visibility on budget, planning and project approach for the next steps.
Their needs
Clarifying expectations and securing the Odoo environment
The client’s requirement is support with Odoo.
- To be reassured about the feasibility of the proposed Odoo improvements.
- To be certain that their business and processes were fully understood before any changes were made.
- To confirm a realistic budget and timeline for the continuation of the Odoo project.
- To know clearly how the project would be executed and what deliverables would be produced.
The proposed solution
A structured analysis of the existing Odoo environment
Captivea France carried out a complete analysis of Iber Protection SARL’s Odoo environment through business discovery and themed workshops, produced detailed deliverable documents, presented the findings and managed feedback, laying the groundwork for time savings, centralised communication, simplified timesheet entry and more automated HR and financial processes.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers to improve sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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