Customer reference
FERALA Luxembourg
Ferala, a Luxembourg-based brand specialising in custom-made clothing, seamlessly blends modernity and tradition, fuelled by the associates' passion for fashion and sartorial art. Committed to responsible practices and embracing the slow-fashion approach, Ferala exclusively sources fabrics from renowned Italian and English clothiers such as Loro Piana, Holland & Sherry, and Ermenegildo Zegna. The brand prioritises sustainability by crafting its garments in Europe through local artisans, ensuring top-notch quality and swift production. Situated in the heart of Luxembourg city, Ferala's boutique offers personalised tailoring services and expert stylistic advice.
Industry
Location
Luxembourg
Implemented by
Case on Odoo
The context
From unmaintained Odoo Community to a reliable, scalable ERP
FERALA Luxembourg is a custom-made clothing brand in Luxembourg that combines modernity and tradition, offering sustainable, slow-fashion garments crafted by European artisans and personalised tailoring services in its city-centre boutique.
Before the project, Ferala had been working for several years on a community version of Odoo that was no longer maintained and suffered from recurring bugs, limiting day-to-day efficiency and creating uncertainty about the system’s ability to support their growing retail and tailoring activity.
Ferala needed a stable, sustainable ERP that would secure their operations, centralise information across sales, point of sale, purchasing and inventory, and provide reliable visibility for managing a fast-growing, high-end custom clothing business.
Their needs
Stabilise and upgrade Odoo to support a growing fashion brand
Ferala asked to migrate their ageing Odoo Community environment to Odoo Enterprise V16 with new functionalities, while being reassured on feasibility, timeline and budget, and making sure their specific custom-made clothing business processes were clearly understood and supported.
- Secure the migration from Odoo Community to Odoo Enterprise V16 with no loss of data or key functionalities.
- Work with a partner who understands the custom-made clothing business and can translate it into robust Odoo processes.
- Obtain a clear, confirmed budget and timeline for the project before committing to the migration.
- Gain a single, reliable business solution for point of sale, purchasing, inventory and finance, with consolidated reporting for management.
The proposed solution
Structured analysis and migration to Odoo Enterprise V16
Captivea Luxembourg started with a complete analysis of Ferala’s existing Odoo environment through themed business discovery workshops, then produced detailed deliverable documents to confirm scope, approach, budget and timeline. Based on this, they migrated Ferala to Odoo Enterprise V16 and deployed a coherent set of business applications covering finance, marketing, human resources, supply chain, sales, point of sale and appointments, creating a single, integrated ERP tailored to the needs of a high-end, custom-made clothing retailer.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Website
Finance
Human Resources
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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