Customer reference
Aquatech Skin Care
Established in 1998, Aquatech Skin Care Inc. is a distinguished premium skin care manufacturer with over 20 years of industry expertise. Adhering to stringent ISO 22617-GMP guidelines, the company conducts meticulous in-house research, testing, and production of all products. Every step, from concept to compounding, is comprehensively documented. The head office and manufacturing facility, centrally situated in Toronto, Canada, offer robust after-sales support while serving the entire North American region.
Industry
Location
Toronto, Ontario (CA), Canada
Implemented by
Case on Odoo
The context
Optimising an existing Odoo environment for a growing skin care manufacturer
Aquatech Skin Care is a premium boutique manufacturer of skin care products that manages research, testing, production, and after-sales support from its facility in Toronto, serving customers across North America.
Before working with Captivea, Aquatech Skin Care was already using Odoo but needed clearer structure, better alignment with its manufacturing and distribution processes, and more effective use of the different modules to support financial, operational, and customer-facing activities.
The key objectives were to ensure reliable day-to-day operations, enhance performance across finance, supply chain, manufacturing and services, and gain the visibility needed to support future growth while maintaining strict quality and compliance standards.
Their needs
Clarifying requirements and securing a strong Odoo foundation
Aquatech Skin Care wanted Captivea to take full charge of its Odoo environment, integrate and align modules from accounting through to customisation, and confirm that the project was feasible, cost-effective and achievable within a clear, realistic timeline.
- Gain confidence in the feasibility of improving and extending their Odoo environment.
- Confirm that Captivea fully understood their manufacturing and distribution processes and constraints.
- Obtain a clear, confirmed budget and project plan for the next steps on Odoo.
- Understand how the project would be executed and over what timeline, with clearly documented deliverables.
The proposed solution
A structured Odoo analysis leading to focussed improvements
Captivea began with a comprehensive analysis of Aquatech Skin Care’s Odoo environment, conducting business discovery workshops by theme and user group to understand processes across finance, supply chain, manufacturing, sales, marketing and services. Captivea then produced detailed deliverable documents, presented and refined them based on feedback, and prepared an Odoo roadmap leveraging modules such as Accounting, Invoicing, Inventory, Manufacturing, Purchase, CRM, Sales, Project, Helpdesk and BI dashboards to automate tasks, centralise information and improve operational performance.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Website
Inventory & Manufacturing
Finance
Human Resources
Marketing
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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