Customer reference
THE PRINT FACTORY
Print Factory is a small- and large-format digital printing and personalisation workshop.
With over 13 years of experience, they support customers on all types of media, from visiting cards to roll-ups, including full vehicle graphics.
The context
From traditional workflows to a modern, digital print factory
THE PRINT FACTORY is a digital printing and personalisation workshop in Holzem, Luxembourg, producing small- and large-format work on all kinds of media, from visiting cards and roll-ups to full vehicle wrapping.
Before the project, the company was in the middle of a restructuring process and still working in the traditional way, with manual practices and fragmented tools that made day-to-day operations and follow-up more complex than necessary.
The key objectives were to successfully move to a fully digital organisation, secure the future of the business during restructuring, and gain reliable visibility on operations, costs and workloads without disrupting ongoing customer commitments.
Their needs
A smooth digital transition for a restructuring print workshop
The company is in the middle of a restructuring process and is still working in the traditional way. It was therefore the right time to go digital. In this context, the client decided to collaborate with Odoo & Captivea to manage the project.
- Reassure the team about the feasibility of moving their print activities to Odoo.
- Clarify and confirm the budget required for a full ERP implementation.
- Define how the new solution would work in practice, with clear processes and responsibilities.
- Establish a realistic project timeline aligned with the company’s restructuring milestones.
The proposed solution
A structured Odoo ERP analysis to prepare for a successful rollout
Captivea Luxembourg began by carrying out a complete analysis of THE PRINT FACTORY’s Odoo environment, conducting business discovery workshops by theme and department, creating detailed deliverable documents, presenting them to the team and incorporating their feedback. This structured approach prepared the deployment of Odoo ERP with Accounting, Invoicing, Expenses, Spreadsheet (BI), Documents, Sign, CRM, Sales, Point of Sale and Project, paving the way for time savings, automated billing and processes, centralised information and better visibility on activities and performance.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Finance
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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