Customer reference
The L&R Group
The L&R Group, a leading environmental services company headquartered in Meridian, Idaho, offers a comprehensive suite of solutions to address your environmental concerns. Our team of highly trained professionals provides expert services in evaluation, transportation, disposal, management, installation, and inspections across all aspects of environmental work. L&R stands out as Idaho's largest, privately owned industrial hygiene lab, specializing in asbestos, lead, and mold analysis. We are dedicated to helping you create a safe and healthy environment.
Industry
Location
Meridian, Idaho (US), United States
Implemented by
Case on Odoo
The context
Modernising environmental services operations with Odoo ERP
The L&R Group is a leading environmental services company based in Meridian, Idaho, offering a comprehensive range of services and operating Idaho’s largest privately owned industrial hygiene laboratory specialising in asbestos, lead, and mould analysis.
Before the Odoo ERP project in 2022, The L&R Group’s growing environmental services activities and industrial hygiene laboratory needed a more integrated, scalable system to support day-to-day operations and ensure consistent management of their evaluations, transportation, disposal, management, installation, inspections, and analytical work.
The stakes were to support safe and compliant environmental services, maintain high-quality laboratory analysis, and give the team reliable operational visibility so they could keep delivering a safe and healthy environment for their customers.
Their needs
A single ERP backbone for services and laboratory activities
The L&R Group wanted an ERP solution that could bring their environmental services and industrial hygiene laboratory activities together in one integrated system, simplify day-to-day management, and support their continued growth.
- Centralise core environmental services and laboratory activities within a single ERP platform.
- Improve the consistency and reliability of operational and analytical information.
- Support safe, compliant handling of environmental evaluations, transportation, disposal, and inspections.
- Provide a scalable foundation to support the company’s growth over time.
The proposed solution
An Odoo ERP foundation tailored to environmental services
Captivea USA deployed Odoo ERP as the integrated solution for The L&R Group, providing the company with a single system to support its environmental evaluations, transportation, disposal, management, installation, inspections, and industrial hygiene laboratory activities, enabling teams to manage operations more efficiently and focus on delivering a safe and healthy environment for their customers.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To gain confidence in feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, enhancing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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