Sentient Lasers

The context

Streamlining operations with an integrated Odoo ERP

Sentient Lasers is the leading reseller and multi-OEM repair service for pre-owned cosmetic lasers and energy-based devices, serving healthcare providers from its base in Park City, Utah.

Before working with Captivea, Sentient Lasers did not have a robust, unified way to manage their CRM, sales, and other business functions, and their existing tools did not provide the level of integration and control they were looking for.

For Sentient Lasers, the key priorities were to streamline day-to-day operations, establish reliable processes for managing customer relationships and sales, and gain better visibility into their business so they could continue to grow in the healthcare market.

Their needs

A robust, streamlined Odoo environment tailored to their business

The client partnered with Captivea, an Odoo expert, to streamline their operations and gain a robust solution for managing their CRM, sales, and other business functions.

• Gain confidence in the feasibility of using Odoo ERP to support their operations.
• Ensure that their specific business model and processes were fully understood before moving forward.
• Confirm the project budget and the way the implementation would be carried out.
• Clarify the project timeline from the initial analysis through to deployment.